Management Consulting Firm
Citygate Associates consultants Jay Corey, Bruce McClendon, and Keith Clarke complete successful Organizational Analysis of Salinas Community Development Department After close to two hours of discussion and debate, Salinas City Council voted unanimously Tuesday to adopt a consultant’s report that, if implemented, promises to revolutionize how the city does business with business. Voting 6-0 with…
Customer Service.Gov: Technology Tools and Customer Service Principles for Innovative and Entrepreneurial Government As reviewed by Ted Gaebler, author of Reinventing Government: “Customer Service.Gov is a user’s guide for applying technology tools and the ten principles of citizen and customer-centered public service to help governments develop and deliver better products and services. The chapters on…
The City of San Luis Obispo retained Citygate Associates to conduct an organizational assessment of the Community Development Department including: 1) Administration; 2) Development Review; 3) Long Range Planning; and 4) Building and Safety. The objective of the study is to review current conditions, evaluate future service demands, analyze opportunities for organizational changes and process…
March 16, 2012 “We know that predicting the future is at best difficult, particularly in today’s chaotic times. Regardless of that reality, organizations still only have two choices: either plan for the future or do not plan. Failure to plan is planning to fail. Strategic planning is one method by which an organization can plan…
May 27, 2010 “SAN CLEMENTE – A new city report says community-development staff has completed 62 percent of a consulting group’s 39 recommendations aimed at improving city/business relations, but some hot-button changes are still in the works.”…read more
March 17, 2010 “But implementing what’s known as a “no second bite at the apple” policy means there will be zero tolerance for incomplete plan submittals, according to the Community Development Department’s new plan to incorporate 39 recommendations from the Citygate Associates study.”…read more
February 18, 2010 “In its regular meeting Tuesday, the council approved the top 10 out of 39 recommendations in a consultant’s study on how the department – which issues building permits and business licenses – can improve its service to residents.” (This article is no longer available.)
February 18, 2010 “Jay Corey, a principal auditor with Citygate Associates, LLC, finished an in-depth report of the city’s planning, building and code compliance processes and reported his findings to City Council Tuesday. Before laying out his recommendations on an overhaul of current city practices, he commended city staff on the auditing process, claiming all…
February 17, 2010 “The city of San Clemente will move forward with a consultant’s 39 recommendations to fix behind-the-counter bottlenecks in the Community Development Department after a unanimous City Council vote Tuesday night.”…read more
February 4, 2010 “The City of San Clemente hired Citygate Associates, LLC, a professional consultancy firm, to conduct a management review of the policies, procedures, management, staffing, and operations of San Clemente’s planning, building, and code compliance processes.”…read more
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