Staff

David DeRoos, MPA, CMC

President

Mr. DeRoos has nearly 30 years of state and local government consulting experience, including eight years with a Big Six firm. He also has five years of experience as a manager in the public sector. He served as the deputy director of the California Redevelopment Agency from 1991 to 1997. In addition to managing the firm and ensuring that Citygate’s quality control standards are met on all engagements, Mr. DeRoos leads Citygate’s General Management Consulting practice and specializes in performance audits. He has a bachelor of arts degree in political science (Phi Beta Kappa) from the University of California, Davis, and a master of public administration degree from the University of Southern California. He is a certified management consultant and has taught graduate-level courses for numerous universities.

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Stewart Gary, MPA

Principal, Public Safety (Law Enforcement; Fire and Emergency Services)

Mr. Gary leads Citygate’s public safety practice areas of Law Enforcement, and Fire and Emergency Services. He has led all of Citygate’s Standards of Coverage studies, and he and has been working on public safety studies of all types for over a decade. Chief Gary is the retired Fire Chief of the Livermore-Pleasanton Fire Department in Alameda County, California. Over the last 14 years, he has performed over 200 organizational, staffing, and deployment studies and has worked with a variety of communities on staffing, master plan, and deployment studies. He has worked with The Omega Group, Citygate’s public safety data specialist, for over a decade and understands how to draw staffing and deployment conclusions from data.

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James Davis

Principal, Police Services

Chief Davis has more than 34 years of public safety experience. Having served in every capacity in the El Cajon Police Department, he retired in 2004. He led an organization of more 312 people with an annual budget of more than $24 million. Chief Davis went on to consult on regional, state, national, and international issues and has led two successful bond measure campaigns. He accepted an appointment from the California Governor as the chairman of the Board of Parole Hearings. He served the administration in that capacity until 2008. He earned his bachelor of science degree in business management. Among his many educational accomplishments, Chief Davis is proud to be a graduate of the California Command College; the Senior Management Institute for Police from the Police Executive Research Forum and Kennedy School of Government; and the Federal Bureau of Investigations National Academy. His professional associations include the International Association of Chiefs of Police, the Police Executive Research Forum, the California Police Chiefs Association, and the California Police Officers Association. Chief Davis is active in his community and was honored as the 2005 Citizen of the Year.

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Dwane Milnes, DPA

Principal Emeritus, General Government

Mr. Milnes has served as city manager in three California cities for 24 years. He retired as city manager of Stockton after serving for over nine years, and he also served as city manager for more than six years each in Yuba City and Merced. During his public service career, Mr. Milnes also worked in Burbank and Santa Cruz, California. He was appointed to the California City Planning Commission and as treasurer of the California City Community Health Clinic Foundation. Mr. Milnes holds doctorate and master’s degrees in public administration from the University of Southern California, and he has taught graduate level courses as a part-time instructor in public administration for USC and Golden Gate University. He received his undergraduate education from Occidental College with a bachelor’s degree in political science. Mr. Milnes specializes in public finance issues, organizational management audits, organizational system design/personnel allocation, analysis of methods of service delivery, and the cost/advisability of programs.

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Jay Corey, MPA

Principal, Community Development

Mr. Corey has served as assistant city manager and city manager in California cities for over 28 years. He assembled and led the team of experts that developed the City of Richmond Financial Recovery Plan. The Plan, which embraced his Simple Principles of Wealth Accumulation for Municipal Government, set the course for the City to eliminate its massive operating deficit and cash flow problem even though the City was considered to be the most complex and difficult mid-size city (pop. 100,000) to manage in the State of California. As cited in The Bond Buyer in January 2005: “Moody’s Investors Service restored Richmond, California’s issuer credit rating to investment grade this week, citing a financial turnaround for the San Francisco Bay area city a year after it discovered a $35 million budget deficit.” Mr. Corey holds a master’s degree in public administration from the University of Southern California. He received his undergraduate education from the University of California, Davis, with a bachelor’s degree in political science. Mr. Corey specializes in public finance issues, community development in high-growth environments, and related performance audits. He began his association with Citygate in 1999, taking temporary leave in 2002 to be of service to the City of Richmond as assistant city manager, acting finance director, and interim city manager.

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William Sager, CFO

Senior Associate

Mr. Sager is a fire services specialist with more than 40 years in the fire service. In addition to his management and planning consulting work, he also serves as the training program manager for Citygate’s Emergency Management and Operations Training. A retired Naval Officer, he graduated from the University of California with a bachelor of science degree in forestry, with a minor in landscape architecture. Mr. Sager’s last assignment with CAL FIRE was as the Butte Unit Chief and the Butte County Fire Chief. He is the recipient of the 1991 Executive Fire Officer Outstanding Research Award. Mr. Sager has done course development work for the Executive Fire Officer curriculum and taught at the National Fire Academy, National Interagency Fire Center, the U.S. Coast Guard, and community colleges in California. He regularly lectures and teaches fire management at community colleges and conferences throughout California. He was the editorial consultant for Vision 2020, the Office of State Fire Marshal’s new statewide training plan for the California Fire Service. He has authored articles in Fire Engineering, Fire Chief, and Wildfire magazines.

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John B. Hester, MCRP, AICP

Senior Associate

Mr. Hester has over 30 years of experience in community development functions within local government, many as an executive. Mr. Hester is currently the chief operating officer for the Tahoe Regional Planning Agency (TRPA). He has a strong track record of process improvement and delivering customer-centric outcomes. At the TRPA, he removed an application review backlog of 150 applications, updated the 25-year-old Lake Tahoe Regional Plan (which won American Planning Association awards), and is currently completing a project where the strategic plan, annual work program, budget, and organizational unit and individual performance plans are all being linked, including providing quarterly performance reports to the board. Prior to joining the TRPA, Mr. Hester was a community development director and redevelopment agency administrator for the City of Reno, Nevada. He later served as assistant city manager. During his tenure at Reno, he significantly streamlined processes in the Planning, Code Enforcement, and Building Divisions. He revamped the City of Reno’s systems to allow the City to process 50 planning cases per month, 10,000 building permits per year, and 4,000 code enforcement cases per year. It was during his tenure at Reno when he was introduced to Citygate during its management audit.

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Jane Chambers, MPA

Senior Associate

Ms. Chamber’s 25 years in local government includes executive leadership as a city manager, assistant city manager, human resources director, and public works director in the full-service urban and suburban communities of Burbank, Daly City, and San Bruno, California, and Burnsville and Brooklyn Center, Minnesota, as well as the rural communities of Chico and Ukiah, California. She served as the city manager in the City of Ukiah, California, for seven years, retiring in June 2015, and then served as interim assistant city manager for the City of Sunnyvale, California, during its search process for a permanent assistant city manager. Throughout her career, Ms. Chambers successfully implemented strategic realignment of service delivery systems, including financial resources, to achieve improved and sustainable programs for citizens. These efforts include addressing substantial budget deficits for various water, wastewater, recreation, public safety, streets, and general government projects and services, as well as for unique enterprise services, such as historic event and conference centers. Ms. Chambers has expertise assisting elected officials, city staff, and community stakeholders in identifying and achieving desired goals in complex financial and operational environments, as well as operational and service delivery experience in budgeting, public safety police and fire, economic and community development, housing, human resources, parks and recreation, public works, water, sewer, and solid waste. Ms. Chambers is an International City/County Management Association Retired Credentialed Manager, having earned and maintained this recognition annually for more than a decade. She earned a master’s degree in public administration from the University of California, Los Angeles, and an undergraduate degree in political science from California State University, Northridge. In addition to her work in local government, Ms. Chambers coordinated a multi-agency, county-sponsored homeless services project and served as an administrator in a statewide public health project and school of pharmacy.

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James Evans, Ph. D

Senior Associate

Mr. Evans served in city management in five California cities for over 30 years, and he served as city manager and executive director of Redevelopment for 15 of those years. Since retirement, he has served as the part-time executive director of the Southern California Institute for Local Government (SCILOG) and as a management consultant and workshop provider with SCILOG, as well as an independent consultant. He has also taught business and public administration as a part-time instructor at California State University, Long Beach; California State University, Fullerton; and California State Polytechnic University, Pomona. Mr. Evans holds a PhD in executive management from the Claremont Graduate University, where he also earned an executive master’s degree in business administration and a master of arts degree in executive management. He also holds a master of arts degree in political science (public administration) from San Jose State University. His bachelor of science degree is in industrial technology from California Polytechnic University, San Luis Obispo. He has also completed postgraduate work in information science at Claremont Graduate University and is completing a certificate program in web design and administration from the University of California, Irvine. Mr. Evans is certified as a peer assessor for the Commission on Fire Accreditation International.

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Samuel Mazza, EFO

Senior Fire Services Specialist

Chief Mazza is a senior fire and emergency services specialist with over 40 years of fire service experience. He recently retired as Fire Chief from the City of Monterey, California, where he oversaw a successful consolidation of fire services with the City of Pacific Grove. Prior to his service with Monterey, Chief Mazza spent over 30 years with CAL FIRE in numerous assignments spanning state, county, and fire and special district services. He has extensive collaborative and command experience, including appointment as the incident commander of a statewide Type-1 Incident Command Team. Chief Mazza is an executive fire officer and National Fire Academy instructor.

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Robert Meyer, CFO, EFO

Senior Associate

Chief Meyer has over 20 years of public fire protection experience. He recently retired as Fire Chief for the City of SeaTac, Washington, where he was responsible for leading a Fire Department of 53 employees serving a diverse community with a daily population of 96,000 out of three fully staffed fire stations providing fire, emergency medical, and technical rescue services. Prior to joining the SeaTac Fire Department in 2000, he served as the Division Chief for the Santa Maria Fire Department; Senior Code Enforcement Officer for the City of West Hollywood, California; and Battalion Chief for the San Clemente Fire Department. Chief Meyer is a certified emergency manager, certified Chief Fire Officer, and peer assessor / team leader for the Commission on Fire Accreditation International.

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Michael Dyer, MPA

Fire Services Specialist

Fire Chief Dyer began his public safety career over 36 years ago, during which he has undertaken various assignments that afforded him the opportunity to gain invaluable experience in many different disciplines, either as a direct participant, supervisor, or manager. He has served as an ocean lifeguard specialist, Firefighter, Firefighter Paramedic, Firefighter Specialist, Fire Captain, Battalion Chief, Assistant Fire Chief, Deputy Chief, and Chief Deputy in the Los Angeles County Fire Department, and he recently retired as Fire Chief of the Santa Barbara County Fire Department. Chief Dyer previously held the #2 ranking position in the Los Angeles County Fire Department. He holds a bachelor’s degree in physical education and a master’s degree in public administration from California State University, Northridge. Chief Dyer recently completed the Executive Leadership Program at the Naval Postgraduate School. In addition to his formal education, he is also certified as a hazardous materials specialist and Paramedic, and he achieved the certification of Fire Chief from the California State Fire Marshal. Chief Dyer recently served on several statewide committees. He served on the California Joint Apprenticeship and Training Committee, as the chair of the CAL FIRE Contract Counties, and as the chair of the FIRESCOPE Board of Directors.

Jeffrey L. Clet, MBA

Fire Services Specialist

Chief Clet has over 30 years of experience in the fire service, including 16 years as a chief officer and over five years as Fire Chief. He has held almost every rank in the fire service and served in every major division. In addition to his extensive executive management experience, Chief Clet also has a diverse background in firefighting, having worked in small and large fully paid urban city departments, as well as rural combination volunteer and paid fire departments. He has received several awards for his fire service leadership, including a Lifetime Achievement Award from the Santa Clara County Fire Chiefs’ Association for his leadership in EMS.

Julee Conway, MBA, CPRP

Parks and Recreation Specialist

Ms. Conway has over 25 years of municipal and county government experience in Oregon and Nevada. Her career focus has been the professional management of service-oriented municipal and county parks, recreation, and community service departments. Drawing on her prior career experience in commercial banking and her post-graduate business degree, she has applied knowledge of how to successfully utilize sound fiscal management practices in the government setting. These practical skills proved invaluable during the 2008–2011 recession as she, serving as director, resourcefully guided the Parks, Recreation, and Community Services Department for the City of Reno, which resulted in a more sustainable service model. In addition, her nationwide involvement and awareness of fitness and wellness trends in the parks and recreation industry led to the City of Reno receiving regional and national recognition for its programs, services, and creative funding initiatives. Having worked for the Cities of Corvallis and Gresham in Oregon and Washoe County and the City of Reno in Nevada, she has extensive exposure and insight related to all facets of community engagement and consensus building associated with creating, developing, managing, and promoting a sustainable and nimble parks, recreation, and community services agency.

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Matt Morgan

Senior Associate

Captain Morgan was hired by the Sacramento County Sheriff’s Department in March of 1989, where he served the community for more than 27 years before retiring from the Department at the rank of Captain. During his tenure, he held assignments at all ranks in the areas of corrections, patrol, investigations, and administration. His final assignment was as Captain of the North Area Station. He oversaw a budget of $43 million and the work product of more than 175 sworn officers and support staff. Serving as the Captain of Professional Standards, he was responsible for the retooling of Internal Affairs, bringing global perspective to the division. By uniting Recruiting, Pre-Employment, Academy, In-Service Training, Internal Affairs, Legal Affairs, and Risk Management under his command, the Department vastly improved its ability to identify, hire, train, and retain the most qualified personnel. During his career, Captain Morgan was on the boards of numerous groups related to civic and law enforcement, the most rewarding of which was serving as the first president and founder of the Rancho Cordova Police Activities League. Captain Morgan has a bachelor’s degree in English literature and is a graduate of the California Commission on Peace Officer Standards and Training Command College.

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Dallas “Denny” Neville Jr.

Public Safety Communications Specialist

Mr. Neville is a 44-year veteran of the fire services and public safety communication professions. He served as director for two multi-agency Fire/EMS dispatch centers. He is a retired Deputy Fire Chief for the Rancho Santa Fe Fire Protection District of San Diego County. In Rancho Santa Fe, Mr. Neville accumulated 18 years of chief officer experience and served as an Interim Fire Chief, Fire Marshal, Operations Deputy Chief, and Battalion Chief. Mr. Neville has led many cooperative groups within the County of San Diego, all in the name of collaboration within the service. He is a founding member of the International Fire Code Institute and has participated in many statewide and nationwide groups, including the National Fire Protection Association, Associated Public-Safety Communications Officials, and the International CAD Consortium. He has also served on the California State Citizen Corps Council and was a state advocate for the national Fire Corps program. He has served on two state Type I Incident Management Teams and has undertaken more than 50 assignments under the Federal Emergency Management Administration’s Incident Command System.

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Eric Lind, MA

Senior Associate, Statistics and Operations

Mr. Lind’s 18 years of experience spans several industries, including two years in municipal government as a performance improvement analyst. His municipal government experience has largely focused on public safety performance improvement projects, including a fire facilities location study, alternative fire service delivery modeling, and an administrative performance assessment of civilian police staff. He has used performance improvement and business transformation techniques throughout his career across the globe. Mr. Lind is skilled with developing and conducting statistical research to answer operations questions, and he is equally comfortable with survey research. He has two published survey research papers, including one he developed for Rotary International. Mr. Lind is a Lean Six Sigma Certified Black Belt and has a bachelor’s degree and two master’s degrees in international business, all from different countries.

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Andrew Green, MBA

Senior Associate, Fiscal Specialist

Mr. Green has over 35 years of experience in all aspects of municipal finance, including as a professional manager. He has had primary responsibility for the development and monitoring of citywide budgets for four municipalities ranging from $70 million to $680 million. He developed and fine-tuned long-range financial plans for multiple municipalities, including playing a lead role in taking the City of Pasadena from a $10 million General Fund operating deficit to a $5 million General Fund operating surplus. Mr. Green also has a master of business administration degree with honors.

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Nicholas Pinhey, DPA

Senior Associate

Dr. Pinhey has over 33 years’ experience in the management of municipal utility and public works departments and has served as a director of Public Works or assistant Public Works director for the majority of his career. He recently served as interim general manager for the Stanislaus Regional Water Authority. Dr. Pinhey has managed full-service public works departments in cities serving populations ranging in size from 45,000 to 215,000. He has experience in water and wastewater utility operation and management, including direct experience in all aspects of public works maintenance activities, and he has directed engineering functions and major capital projects. He is certified by the State of California as a wastewater treatment plant operator Grade 4, surface water treatment plant operator Grade 3, and a water distribution system operator Grade 3. He is also certified as a wastewater collection systems maintenance technician Grade 3 and an environmental compliance inspector Grade 1 by the California Water Environment Association. Dr. Pinhey is also a frequent speaker at water/wastewater conferences and professional training events. He has extensive experience in the training of professional and technical competencies in public utilities. He is also an adjunct teacher in the Graduate Public Administration Program at California State University, Stanislaus.

Keith Clarke, CBO

Senior Associate

Mr. Clarke has over 30 years of experience in building department administration. He retired in 2009 as the Building Department director for the City of Corona, California, after serving that City for over 27 years. Since his retirement, Mr. Clarke has been the building official for the Cities of Norco, Costa Mesa, and Eastvale in California. He is currently working as the community improvement director for the City of Costa Mesa, where he supervises the Code Enforcement staff. Mr. Clarke is a certified building official and was an instructor for California Building Officials (CALBO) for 10 years, where he also served on the Board of Directors from 2005 to 2009. He is currently a code instructor for the Orange Empire Chapter of the International Code Council. He earned an associate degree in engineering from Cypress College and studied civil engineering for one and a half years at University of California, Los Angeles, and one and a half years at California State University, Long Beach. Mr. Clarke received CALBO’s Building Official of the Year Award in 2004 and the Hall of Fame Award in 2009, and his department received the CALBO Building Department of the Year Award in 2003.

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Kevin Tobeck, MBA

Senior Associate

Mr. Tobeck has served for over 31 years in public works and related functions. He has served as a Public Works director and deputy director of Maintenance and Operations for the City of Tracy, which maintained a peak of 151 employees and a $51 million annual operating budget. The Department consisted of 31 operational programs. Mr. Tobeck has direct, hands-on experience with all facets of public works management and leadership, including critical fiscal, maintenance and operations, utilities, and solid waste functions.

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Robert “Bob” Stresak

Senior Associate

Mr. Stresak has 46 years of accomplished law enforcement operations management. He retired as the executive director of the Commission on Peace Officer Standards and Training (POST) in 2016. Serving four years in that position, he provided oversight and enforcement of existing state regulation of selection and training standards for over 100 legislatively established categories of peace officers, as well as general oversight of over 600 California law enforcement agencies and departments. He held many other positions with POST in his 17 years there, including assistant executive director, bureau chief, and basic course coordinator. He previously served the Los Angeles Police Department for 27 years in various assignments, including administrative coordinator of the Detective Support Division’s Apprehension Section, where he was responsible for the development, planning, budgeting, funding, and acquisition of the Gang Reporting Evaluation and Tracking system, which is designed to become the common denominational database among multiple jurisdictions to facilitate the identification, gang affiliation, and migration of the approximate 1,300 identified gang factions within the City of Los Angeles. Mr. Stresak has a bachelor’s degree in criminal justice.

Eric R. Carlson

Senior Associate

Mr. Carlson is a veteran Fire Marshal and retired from the Livermore-Pleasanton Fire Department. He was the Fire Marshal under Chief Gary for 11 years and was instrumental in the Livermore Permit Center development and operation, as well as the design of new prevention systems in the two Cities after the fire departments consolidated. In addition to his deep experience, he is current on all the latest code certifications. Mr. Carlson and Chief Gary worked together for years on technical code development processes, checklists, and internal bureau processes and, as such, are accustomed to jointly problem solving from an integrated fire code and customer service perspective.

Michael Ross, MA

Senior Associate, Animal Care and Control Specialist

Mr. Ross has over 45 years of public management experience, serving for more than 20 of those years with the Contra Costa County Animal Services Department as its administrative officer and director. He is a specialist in all aspects of animal care and regulation, including program management, staff development, budgeting, labor relations, personnel administration, supervision, and training. Mr. Ross served as president of the California Animal Control Directors Association, what is now the California Animal Welfare Association. He also served as chairman of the Association’s legislative committee. Mr. Ross earned his bachelor’s and master’s degrees at California State University, Sacramento, and holds a community college teaching certificate in government and business administration. Mr. Ross has directed the technical analysis on every animal services project Citygate has performed.

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Evelyn DeRoos, MA

Personal Leadership Effectiveness Coach

Ms. DeRoos is a personal leadership effectiveness coach with Citygate Associates. She supports the process of personal growth and development by assisting with uncovering, understanding, and overcoming blocks to desired change. She teaches workshops on personality, temperament, and relationships. With a bachelor’s degree in rhetoric from University of California, Davis, focusing on interpersonal communication, and a master’s degree in clinical psychology, Ms. DeRoos is a licensed marriage and family therapist. She has worked with individual clients from large private sector corporations, as well as staff from state and local government offices. In addition to her clinical work, she has been mentoring and coaching for 25 years. Ms. DeRoos is a lifelong learner and especially enjoys the integration of current research in neurobiology with the understanding of human behavior.

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Richard Carson, MPA

Senior Associate, Organizational Development

Mr. Carson has 30 years of experience working at the county, city, regional, and state level of government in the Pacific Northwest. He has served as senior policy analyst for three Oregon governors on economic and environmental policy. He was also planning director for METRO, the Portland metropolitan area regional authority covering three counties and 24 cities and encompassing a population of 1.5 million. His most recent experience was as the director of Clark County’s Community Development Department, where he managed 165 staff and a $17 million budget. Mr. Carson held this position for almost 10 years. Mr. Carson joined Citygate Associates in 2007 and has subsequently worked on organizational development assessments in Sacramento, San Diego, and Solano Counties in California; the City of Ogden, Utah; and the Cities of West Linn and Cascade Locks in Oregon. Mr. Carson is currently a doctoral candidate at Washington State University, specializing in public sector organizational development.

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Bruce McClendon, FAICP

Senior Associate

Mr. McClendon retired as the director of Planning for Los Angeles County, California. He previously served the Florida counties of Orange and Hillsborough at the director level. Additionally, he served as the director of Planning for the Texas cities of Galveston, Beaumont, Arlington, and Forth Worth. Mr. McClendon has a bachelor’s degree from the University of Missouri and a master’s degree in regional and city planning from the University of Oklahoma, with an emphasis on economic development. He has served two terms as the president of the American Planning Association and is a charter member of the American Institute of Certified Planners. Mr. McClendon is an accomplished author, with over 100 articles currently in print in over 50 different publications.

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Patricia Comarell, MA, AICP

Senior Associate

Ms. Comarell has over 30 years of experience in general government, organizational development, long-range and current planning, and historic preservation. She served nine years as the executive director for the City Council in Ogden City, Utah. Ms. Comarell was recently under contract with Salt Lake City, Utah, for implementation support in the Planning Department. Previously, she served as the Ogden assistant community development director, as the president of the Utah Chapter of the American Planning Association, and on numerous national American Planning Association and American Institute of Certified Planners committees. She also has taught as an adjunct professor of urban planning at the University of Utah and served as a member of the Regional/Urban Design Assistance Team, a program sponsored by the American Institute of Architects. Ms. Comarell also has extensive experience with decision makers and community groups that involved facilitating and consensus building, which she gained while serving as a planner in various community development roles.

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Mark Yokoyama, MA

Senior Associate

Chief Yokoyama has 30 years of public safety and municipal experience. He most recently served as the City Manager for the City of Alhambra in Los Angeles County, where he oversaw the day-to-day operations of 10 City departments, including municipal Police and Fire Departments. He served the last eight years of his 28-year policing career as the Chief of Police in the City of Cypress and the City of Alhambra. Throughout his policing career, he has been credited for enhancing community-oriented policing and community engagement through various community programs and innovative outreach initiatives, as well as the implementation of contemporary policing practices and policies. During this time, he also received awards and national/international accolades for his progressive and contemporary use of technology in efforts to build police community relations and policing practices. Chief Yokoyama holds master’s degrees from the University of Southern California and California State University, Dominguez Hills, and a bachelor’s degree from the University of La Verne. He previously served as President of the California Peace Officers’ Association, and he is a current board member for the California Police Chiefs Association. He is a member of the FBI National Academy Associates and the International Association of Chiefs of Police.

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Ralph Brown, MIS

Senior Associate

Mr. Brown began his career in law enforcement in 1990 at the Suisun City Police Department, where he served as a patrol officer and field training officer. Beginning in 1993, he served in the Fairfield Police Department for seven years as a patrol officer and community-orientated policing and problem-solving officer in the Special Investigations Division. Mr. Brown joined the Contra Costa County Office of the Sheriff as a deputy in October 2001, where he served for 11 years before retiring at the rank of Lieutenant. During his tenure, he held assignments in Custody, Patrol, Training, and Administration. In June 2014, Ralph accepted a position as a law enforcement consultant with the California Commission on Peace Officer Standards and Training. He served in the Basic Training Bureau as the basic course certification and review manager auditing police academies across California. In 2016, he was promoted to Bureau Chief, where he managed the Training Program Services and Training Delivery and Compliance Bureaus. He holds a bachelor’s degree in business management and a master’s degree in information systems.

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Susan Feingold

Senior Associate

As the Executive Director of Fulton County Animal Services, under management of Southern Hope Humane Society, Susan Feingold oversaw animal care and control to the City of Atlanta, unincorporated Fulton County, and 13 other cities, serving a total population of more than one million over 534 square miles. She also served as the Shelter Director of DeKalb County Animal Services under LifeLine Animal Project management, also located in the Metro Atlanta area. In addition, after completing a full operational analysis of Douglas County Animal Control as a consultant, she was asked by the county to serve as its Interim Director to help implement some of the most urgent recommendations. Ms. Feingold served as the National Sales Manager for PetData, a pet licensing company, and co-founded Stopping Pet Overpopulation Together, a 501(c)(3) spay/neuter and education nonprofit. She also served for five years on the Cobb County Dangerous Dog Hearing Board and the Cobb County Animal Advisory Board and was the co-author of a complete rewrite of the Cobb County Animal Ordinances. Ms. Feingold has expertise in all aspects of animal care and control, including operations management; standard operating procedures; shelter software systems, including Chameleon; large-scale field operations; dangerous and vicious animals; animal ordinances; veterinary care; disease prevention; spay/neuter; public/private animal control partnerships; and methods for increasing adoptions/decreasing euthanasia.

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Bill Cook

Senior Associate

Bill Cook has 29 years of experience in local government. He retired in 2017 after serving as Executive Director for the Ogden City Council for 15 years. Before that, Mr. Cook worked for Snohomish County, Washington, for 14 years. For seven years his responsibilities included facilitating numerous cross-functional teams, which included all County departments. As Executive Director for the Ogden City Council, Mr. Cook facilitated the analysis of a streetcar system in collaboration with the Utah Department of Transportation, Utah Transit Authority, Wasatch Front Regional Council, Weber Area Council of Governments, Weber State University, and McKay-Dee Regional Hospital. He was a member of the core legislative team with the Utah League of Cities and Towns and the Ogden-Weber Chamber of Commerce legislative committee. In 2003, he was certified by the International Association of Facilitators as a professional facilitator. He has facilitated more than 1,000 meetings, workshops, and retreats. He is the author of five books, including Facilitating Your Own Meetings: Essential Skills for Managers and Supervisors.

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Garret Olson

Senior Associate

Chief Olson began his fire service career in 1988 as a paid-call firefighter with the Fire Department in Orange County, California. He has also worked as a 9 1 1 dispatcher for the Fire Department in Long Beach, California and has held the positions of Firefighter, Fire Engineer, Fire Captain, Battalion Chief, and Deputy Fire Chief at the Fire Department in Mesa, Arizona, where he was a certified Paramedic and Technical Rescue Technician. In 2004, Chief Olson was recruited to join the City of Scottsdale, Arizona, in building its new municipal fire department. He served as Deputy Chief of Training and Special Operations and the Deputy Chief of Field Operations before being promoted to Fire Chief in 2011. In 2012, Chief Olson returned to his home state of California to become the first ever Deputy Chief in the long-established San Luis Obispo City Fire Department. In 2013, he was then selected to lead the San Luis Obispo City Fire Department as its Fire Chief.

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Michael Samuels

Senior Associate

With over 32 years in the fire service, Chief Samuels’ experience is varied and vast. He has an extensive background in both line and management functions. During the course of his career, he has served at nearly every rank in the Fire Department in Corona, California: Firefighter, Engineer, Captain, Battalion Chief, and Deputy Chief. As a line officer, he has responded to many incidents where he operated at both a tactical and strategic level. As a staff officer, he has served as the Emergency Medical Services Chief and Deputy Fire Chief. His staff experience includes management of the budget process, discipline and labor relations, and oversight of the Training and EMS Divisions, facilities, communications, and fleet.

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Thomas Woodward

Senior Associate

Thomas Woodward has 25 years of law enforcement experience serving in a variety of positions with the Arizona Department of Public Safety (DPS) and the Arizona High Intensity Drug Trafficking Area. The unique nature of the Arizona DPS role in law enforcement throughout the state gave him valuable experience in working closely with agencies of all sizes and jurisdictions, including large and small municipalities, remote and urban counties, tribal agencies, and a variety of federal agencies. Mr. Woodward has patrol experience in both remote and urban areas at ranks ranging from officer to commander. His investigative experience includes liquor violations, fraud, narcotics, organized crime, intelligence, terrorism, internal investigations, and public corruption. His incident command experience includes officer-involved shootings, large-scale incidents on the Phoenix metropolitan freeway, demonstrations at the state capitol, and presidential escorts. While assigned to the Inspections Unit, he conducted detailed comprehensive audits of agencies throughout the state. He was also the project manager for the first state-level/statewide photo enforcement program in the nation. Other areas of his experience include human resources, media relations, and legislative testimony. After retiring from Arizona DPS as Commander of Highway Patrol operations on the Phoenix metropolitan freeway system in 2010, he accepted a position as Training Director for the Arizona High Intensity Drug Trafficking Area. As a training director, he ran a dynamic training program, with classes attended by both sworn and civilian law enforcement personnel from throughout the country. These classes were recognized by the Arizona Peace Officer Standards and Training Board, Northern Arizona University, and Wayland Baptist University. Mr. Woodward has a bachelor’s degree in business management and is a graduate of the Federal Bureau of Investigation National Academy and the Police Traffic Management course at the Institute of Police Management and Training.

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Michael Scott

Senior Associate

Michael Scott became the first full-time Fire Chief for the City of Eagan, Minnesota, in March 2006. Chief Scott started his firefighting career as a paid-on-call firefighter with the Eagan Fire Department in 1983. He served as Fire Lieutenant for three years, Station Commander for seven years, and Captain for three years. Prior to being selected as Eagan’s Fire Chief, he was a Police Officer for 19 years, including serving as Agent-In-Charge of the Dakota County Drug Task Force for seven years, Commander of the Detention Center and as Captain of Emergency Services. Chief Scott obtained his master’s degree in Public Administration from Metropolitan State University; he also holds an associate and bachelor degree in Law Enforcement. He is a certified Emergency Manager in the State of Minnesota and a graduate of the Federal Bureau of Investigation Academy in Quantico, Virginia.

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William Carlson

Senior Associate

Mr. Carlson has 28 years of local government experience in northern and southern California. Until June 2002, he served as the executive director of the California Redevelopment Association and the CEO of Citygate Associates, LLC. Mr. Carlson served as Dave DeRoos’ mentor starting from the time Dave was an undergraduate and continuing over the next 30 years through their partnership together in business.

Karl Schwarm, MA

Senior Associate

Mr. Schwarm has over 20 years of experience in multiple aspects of municipal government. He spent five years working for the City of Vista, California, and 15 years with the City of San Marcos, California, where he served as Director of Housing and Neighbor Services. Prior to starting his career in local government, Mr. Schwarm served 11 years on active duty with the United States Marine Corps. He retired from the Marine Reserves in 2003 at the rank of Lieutenant Colonel, with a total of 22 years of service. Mr. Schwarm has vast leadership experience in tactical, operational, and strategic operations both at the federal and local level. Mr. Schwarm’s areas of expertise in local government include housing, parking, code compliance, crime prevention, neighborhood revitalization, redevelopment, volunteer programs, contract services, and several federal and state grant programs, including Community Development Block Grant, HOME, and CalHome. While serving as the Director of Housing and Neighborhood Services for the City of San Marcos, he had leadership responsibility for day-to-day management and operations of the division, including project management, budgeting, scheduling, capital improvements, contract services, coordination with developers, and customer service. Mr. Schwarm retired from the City of San Marcos in 2016 and joined Citygate as an associate in November 2018. He holds a master’s degree in human resource management from National University. He received his undergraduate education from California State University, Northridge, with a bachelor’s degree in history.

Chad Jackson

Consultant Team Member

Mr. Jackson manages Citygate’s Marketing and Reporting Department. He is one of Citygate’s leadership consultants and is a certified MERIT consultant. Mr. Jackson has been providing leadership training and consulting for nearly 10 years and frequently advises clients with important recruitment decisions based on application of the MERIT Profile to specific organizational cultures. Mr. Jackson earned his master’s degree in business administration from University of California, Davis, with a focus on organizational management and leadership. He earned his bachelor of arts degree in communication studies from California State University, Sacramento.

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Staff

The office staff includes Chad Jackson, project administrator; Kelly Harris, administrative assistant; and Martina Rocks, financial services manager.

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David DeRoos, MPA, CMC

President

Mr. DeRoos has nearly 30 years of state and local government consulting experience, including eight years with a Big Six firm. He also has five years of experience as a manager in the public sector. He served as the deputy director of the California Redevelopment Agency from 1991 to 1997. In addition to managing the firm and ensuring that Citygate’s quality control standards are met on all engagements, Mr. DeRoos leads Citygate’s General Management Consulting practice and specializes in performance audits. He has a bachelor of arts degree in political science (Phi Beta Kappa) from the University of California, Davis, and a master of public administration degree from the University of Southern California. He is a certified management consultant and has taught graduate-level courses for numerous universities.

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Stewart Gary, MPA

Principal, Public Safety (Law Enforcement; Fire and Emergency Services)

Mr. Gary leads Citygate’s public safety practice areas of Law Enforcement, and Fire and Emergency Services. He has led all of Citygate’s Standards of Coverage studies, and he and has been working on public safety studies of all types for over a decade. Chief Gary is the retired Fire Chief of the Livermore-Pleasanton Fire Department in Alameda County, California. Over the last 14 years, he has performed over 200 organizational, staffing, and deployment studies and has worked with a variety of communities on staffing, master plan, and deployment studies. He has worked with The Omega Group, Citygate’s public safety data specialist, for over a decade and understands how to draw staffing and deployment conclusions from data.

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Dwane Milnes, DPA

Principal Emeritus, General Government

Mr. Milnes has served as city manager in three California cities for 24 years. He retired as city manager of Stockton after serving for over nine years, and he also served as city manager for more than six years each in Yuba City and Merced. During his public service career, Mr. Milnes also worked in Burbank and Santa Cruz, California. He was appointed to the California City Planning Commission and as treasurer of the California City Community Health Clinic Foundation. Mr. Milnes holds doctorate and master’s degrees in public administration from the University of Southern California, and he has taught graduate level courses as a part-time instructor in public administration for USC and Golden Gate University. He received his undergraduate education from Occidental College with a bachelor’s degree in political science. Mr. Milnes specializes in public finance issues, organizational management audits, organizational system design/personnel allocation, analysis of methods of service delivery, and the cost/advisability of programs.

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William Sager, CFO

Senior Associate

Mr. Sager is a fire services specialist with more than 40 years in the fire service. In addition to his management and planning consulting work, he also serves as the training program manager for Citygate’s Emergency Management and Operations Training. A retired Naval Officer, he graduated from the University of California with a bachelor of science degree in forestry, with a minor in landscape architecture. Mr. Sager’s last assignment with CAL FIRE was as the Butte Unit Chief and the Butte County Fire Chief. He is the recipient of the 1991 Executive Fire Officer Outstanding Research Award. Mr. Sager has done course development work for the Executive Fire Officer curriculum and taught at the National Fire Academy, National Interagency Fire Center, the U.S. Coast Guard, and community colleges in California. He regularly lectures and teaches fire management at community colleges and conferences throughout California. He was the editorial consultant for Vision 2020, the Office of State Fire Marshal’s new statewide training plan for the California Fire Service. He has authored articles in Fire Engineering, Fire Chief, and Wildfire magazines.

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James Davis

Senior Associate

Chief Davis has more than 34 years of public safety experience. Having served in every capacity in the El Cajon Police Department, he retired in 2004. He led an organization of more 312 people with an annual budget of more than $24 million. Chief Davis went on to consult on regional, state, national, and international issues and has led two successful bond measure campaigns. He accepted an appointment from the California Governor as the chairman of the Board of Parole Hearings. He served the administration in that capacity until 2008. He earned his bachelor of science degree in business management. Among his many educational accomplishments, Chief Davis is proud to be a graduate of the California Command College; the Senior Management Institute for Police from the Police Executive Research Forum and Kennedy School of Government; and the Federal Bureau of Investigations National Academy. His professional associations include the International Association of Chiefs of Police, the Police Executive Research Forum, the California Police Chiefs Association, and the California Police Officers Association. Chief Davis is active in his community and was honored as the 2005 Citizen of the Year.

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Robert Meyer, CFO, EFO

Senior Associate

Chief Meyer has over 20 years of public fire protection experience. He recently retired as Fire Chief for the City of SeaTac, Washington, where he was responsible for leading a Fire Department of 53 employees serving a diverse community with a daily population of 96,000 out of three fully staffed fire stations providing fire, emergency medical, and technical rescue services. Prior to joining the SeaTac Fire Department in 2000, he served as the Division Chief for the Santa Maria Fire Department; Senior Code Enforcement Officer for the City of West Hollywood, California; and Battalion Chief for the San Clemente Fire Department. Chief Meyer is a certified emergency manager, certified Chief Fire Officer, and peer assessor / team leader for the Commission on Fire Accreditation International.

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Samuel Mazza, EFO

Senior Fire Services Specialist

Chief Mazza is a senior fire and emergency services specialist with over 40 years of fire service experience. He recently retired as Fire Chief from the City of Monterey, California, where he oversaw a successful consolidation of fire services with the City of Pacific Grove. Prior to his service with Monterey, Chief Mazza spent over 30 years with CAL FIRE in numerous assignments spanning state, county, and fire and special district services. He has extensive collaborative and command experience, including appointment as the incident commander of a statewide Type-1 Incident Command Team. Chief Mazza is an executive fire officer and National Fire Academy instructor.

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Michael Dyer, MPA

Fire Services Specialist

Fire Chief Dyer began his public safety career over 36 years ago, during which he has undertaken various assignments that afforded him the opportunity to gain invaluable experience in many different disciplines, either as a direct participant, supervisor, or manager. He has served as an ocean lifeguard specialist, Firefighter, Firefighter Paramedic, Firefighter Specialist, Fire Captain, Battalion Chief, Assistant Fire Chief, Deputy Chief, and Chief Deputy in the Los Angeles County Fire Department, and he recently retired as Fire Chief of the Santa Barbara County Fire Department. Chief Dyer previously held the #2 ranking position in the Los Angeles County Fire Department. He holds a bachelor’s degree in physical education and a master’s degree in public administration from California State University, Northridge. Chief Dyer recently completed the Executive Leadership Program at the Naval Postgraduate School. In addition to his formal education, he is also certified as a hazardous materials specialist and Paramedic, and he achieved the certification of Fire Chief from the California State Fire Marshal. Chief Dyer recently served on several statewide committees. He served on the California Joint Apprenticeship and Training Committee, as the chair of the CAL FIRE Contract Counties, and as the chair of the FIRESCOPE Board of Directors.

Jeffrey L. Clet, MBA

Fire Services Specialist

Chief Clet has over 30 years of experience in the fire service, including 16 years as a chief officer and over five years as Fire Chief. He has held almost every rank in the fire service and served in every major division. In addition to his extensive executive management experience, Chief Clet also has a diverse background in firefighting, having worked in small and large fully paid urban city departments, as well as rural combination volunteer and paid fire departments. He has received several awards for his fire service leadership, including a Lifetime Achievement Award from the Santa Clara County Fire Chiefs’ Association for his leadership in EMS.

Eric R. Carlson

Senior Associate

Mr. Carlson is a veteran Fire Marshal and retired from the Livermore-Pleasanton Fire Department. He was the Fire Marshal under Chief Gary for 11 years and was instrumental in the Livermore Permit Center development and operation, as well as the design of new prevention systems in the two Cities after the fire departments consolidated. In addition to his deep experience, he is current on all the latest code certifications. Mr. Carlson and Chief Gary worked together for years on technical code development processes, checklists, and internal bureau processes and, as such, are accustomed to jointly problem solving from an integrated fire code and customer service perspective.

Dallas “Denny” Neville Jr.

Public Safety Communications Specialist

Mr. Neville is a 44-year veteran of the fire services and public safety communication professions. He served as director for two multi-agency Fire/EMS dispatch centers. He is a retired Deputy Fire Chief for the Rancho Santa Fe Fire Protection District of San Diego County. In Rancho Santa Fe, Mr. Neville accumulated 18 years of chief officer experience and served as an Interim Fire Chief, Fire Marshal, Operations Deputy Chief, and Battalion Chief. Mr. Neville has led many cooperative groups within the County of San Diego, all in the name of collaboration within the service. He is a founding member of the International Fire Code Institute and has participated in many statewide and nationwide groups, including the National Fire Protection Association, Associated Public-Safety Communications Officials, and the International CAD Consortium. He has also served on the California State Citizen Corps Council and was a state advocate for the national Fire Corps program. He has served on two state Type I Incident Management Teams and has undertaken more than 50 assignments under the Federal Emergency Management Administration’s Incident Command System.

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Eric Lind, MA

Senior Associate, Statistics and Operations

Mr. Lind’s 18 years of experience spans several industries, including two years in municipal government as a performance improvement analyst. His municipal government experience has largely focused on public safety performance improvement projects, including a fire facilities location study, alternative fire service delivery modeling, and an administrative performance assessment of civilian police staff. He has used performance improvement and business transformation techniques throughout his career across the globe. Mr. Lind is skilled with developing and conducting statistical research to answer operations questions, and he is equally comfortable with survey research. He has two published survey research papers, including one he developed for Rotary International. Mr. Lind is a Lean Six Sigma Certified Black Belt and has a bachelor’s degree and two master’s degrees in international business, all from different countries.

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Andrew Green, MBA

Senior Associate, Fiscal Specialist

Mr. Green has over 35 years of experience in all aspects of municipal finance, including as a professional manager. He has had primary responsibility for the development and monitoring of citywide budgets for four municipalities ranging from $70 million to $680 million. He developed and fine-tuned long-range financial plans for multiple municipalities, including playing a lead role in taking the City of Pasadena from a $10 million General Fund operating deficit to a $5 million General Fund operating surplus. Mr. Green also has a master of business administration degree with honors.

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Garret Olson

Senior Associate

Chief Olson began his fire service career in 1988 as a paid-call firefighter with the Fire Department in Orange County, California. He has also worked as a 9 1 1 dispatcher for the Fire Department in Long Beach, California and has held the positions of Firefighter, Fire Engineer, Fire Captain, Battalion Chief, and Deputy Fire Chief at the Fire Department in Mesa, Arizona, where he was a certified Paramedic and Technical Rescue Technician. In 2004, Chief Olson was recruited to join the City of Scottsdale, Arizona, in building its new municipal fire department. He served as Deputy Chief of Training and Special Operations and the Deputy Chief of Field Operations before being promoted to Fire Chief in 2011. In 2012, Chief Olson returned to his home state of California to become the first ever Deputy Chief in the long-established San Luis Obispo City Fire Department. In 2013, he was then selected to lead the San Luis Obispo City Fire Department as its Fire Chief.

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Michael Samuels

Senior Associate

With over 32 years in the fire service, Chief Samuels’ experience is varied and vast. He has an extensive background in both line and management functions. During the course of his career, he has served at nearly every rank in the Fire Department in Corona, California: Firefighter, Engineer, Captain, Battalion Chief, and Deputy Chief. As a line officer, he has responded to many incidents where he operated at both a tactical and strategic level. As a staff officer, he has served as the Emergency Medical Services Chief and Deputy Fire Chief. His staff experience includes management of the budget process, discipline and labor relations, and oversight of the Training and EMS Divisions, facilities, communications, and fleet.

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Michael Scott

Senior Associate

Michael Scott became the first full-time Fire Chief for the City of Eagan, Minnesota, in March 2006. Chief Scott started his firefighting career as a paid-on-call firefighter with the Eagan Fire Department in 1983. He served as Fire Lieutenant for three years, Station Commander for seven years, and Captain for three years. Prior to being selected as Eagan’s Fire Chief, he was a Police Officer for 19 years, including serving as Agent-In-Charge of the Dakota County Drug Task Force for seven years, Commander of the Detention Center and as Captain of Emergency Services. Chief Scott obtained his master’s degree in Public Administration from Metropolitan State University; he also holds an associate and bachelor degree in Law Enforcement. He is a certified Emergency Manager in the State of Minnesota and a graduate of the Federal Bureau of Investigation Academy in Quantico, Virginia.

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Strategic Partners

Learn more about our excellent Fire and EMS strategic partners!

David DeRoos, MPA, CMC

President

Mr. DeRoos has nearly 30 years of state and local government consulting experience, including eight years with a Big Six firm. He also has five years of experience as a manager in the public sector. He served as the deputy director of the California Redevelopment Agency from 1991 to 1997. In addition to managing the firm and ensuring that Citygate’s quality control standards are met on all engagements, Mr. DeRoos leads Citygate’s General Management Consulting practice and specializes in performance audits. He has a bachelor of arts degree in political science (Phi Beta Kappa) from the University of California, Davis, and a master of public administration degree from the University of Southern California. He is a certified management consultant and has taught graduate-level courses for numerous universities.

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Stewart Gary, MPA

Principal, Public Safety (Law Enforcement; Fire and Emergency Services)

Mr. Gary leads Citygate’s public safety practice areas of Law Enforcement, and Fire and Emergency Services. He has led all of Citygate’s Standards of Coverage studies, and he and has been working on public safety studies of all types for over a decade. Chief Gary is the retired Fire Chief of the Livermore-Pleasanton Fire Department in Alameda County, California. Over the last 14 years, he has performed over 200 organizational, staffing, and deployment studies and has worked with a variety of communities on staffing, master plan, and deployment studies. He has worked with The Omega Group, Citygate’s public safety data specialist, for over a decade and understands how to draw staffing and deployment conclusions from data.

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William Sager, CFO

Senior Associate

Mr. Sager is a fire services specialist with more than 40 years in the fire service. In addition to his management and planning consulting work, he also serves as the training program manager for Citygate’s Emergency Management and Operations Training. A retired Naval Officer, he graduated from the University of California with a bachelor of science degree in forestry, with a minor in landscape architecture. Mr. Sager’s last assignment with CAL FIRE was as the Butte Unit Chief and the Butte County Fire Chief. He is the recipient of the 1991 Executive Fire Officer Outstanding Research Award. Mr. Sager has done course development work for the Executive Fire Officer curriculum and taught at the National Fire Academy, National Interagency Fire Center, the U.S. Coast Guard, and community colleges in California. He regularly lectures and teaches fire management at community colleges and conferences throughout California. He was the editorial consultant for Vision 2020, the Office of State Fire Marshal’s new statewide training plan for the California Fire Service. He has authored articles in Fire Engineering, Fire Chief, and Wildfire magazines.

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Samuel Mazza, EFO

Senior Fire Services Specialist

Chief Mazza is a senior fire and emergency services specialist with over 40 years of fire service experience. He recently retired as Fire Chief from the City of Monterey, California, where he oversaw a successful consolidation of fire services with the City of Pacific Grove. Prior to his service with Monterey, Chief Mazza spent over 30 years with CAL FIRE in numerous assignments spanning state, county, and fire and special district services. He has extensive collaborative and command experience, including appointment as the incident commander of a statewide Type-1 Incident Command Team. Chief Mazza is an executive fire officer and National Fire Academy instructor.

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Visit our instructor page to see a partial list of additional Citygate instructors.

David DeRoos, MPA, CMC

President

Mr. DeRoos has nearly 30 years of state and local government consulting experience, including eight years with a Big Six firm. He also has five years of experience as a manager in the public sector. He served as the deputy director of the California Redevelopment Agency from 1991 to 1997. In addition to managing the firm and ensuring that Citygate’s quality control standards are met on all engagements, Mr. DeRoos leads Citygate’s General Management Consulting practice and specializes in performance audits. He has a bachelor of arts degree in political science (Phi Beta Kappa) from the University of California, Davis, and a master of public administration degree from the University of Southern California. He is a certified management consultant and has taught graduate-level courses for numerous universities.

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Stewart Gary, MPA

Principal, Public Safety (Law Enforcement; Fire and Emergency Services)

Mr. Gary leads Citygate’s public safety practice areas of Law Enforcement, and Fire and Emergency Services. He has led all of Citygate’s Standards of Coverage studies, and he and has been working on public safety studies of all types for over a decade. Chief Gary is the retired Fire Chief of the Livermore-Pleasanton Fire Department in Alameda County, California. Over the last 14 years, he has performed over 200 organizational, staffing, and deployment studies and has worked with a variety of communities on staffing, master plan, and deployment studies. He has worked with The Omega Group, Citygate’s public safety data specialist, for over a decade and understands how to draw staffing and deployment conclusions from data.

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James Davis

Principal, Police Services

Chief Davis has more than 34 years of public safety experience. Having served in every capacity in the El Cajon Police Department, he retired in 2004. He led an organization of more 312 people with an annual budget of more than $24 million. Chief Davis went on to consult on regional, state, national, and international issues and has led two successful bond measure campaigns. He accepted an appointment from the California Governor as the chairman of the Board of Parole Hearings. He served the administration in that capacity until 2008. He earned his bachelor of science degree in business management. Among his many educational accomplishments, Chief Davis is proud to be a graduate of the California Command College; the Senior Management Institute for Police from the Police Executive Research Forum and Kennedy School of Government; and the Federal Bureau of Investigations National Academy. His professional associations include the International Association of Chiefs of Police, the Police Executive Research Forum, the California Police Chiefs Association, and the California Police Officers Association. Chief Davis is active in his community and was honored as the 2005 Citizen of the Year.

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Dwane Milnes, DPA

Principal Emeritus, General Government

Mr. Milnes has served as city manager in three California cities for 24 years. He retired as city manager of Stockton after serving for over nine years, and he also served as city manager for more than six years each in Yuba City and Merced. During his public service career, Mr. Milnes also worked in Burbank and Santa Cruz, California. He was appointed to the California City Planning Commission and as treasurer of the California City Community Health Clinic Foundation. Mr. Milnes holds doctorate and master’s degrees in public administration from the University of Southern California, and he has taught graduate level courses as a part-time instructor in public administration for USC and Golden Gate University. He received his undergraduate education from Occidental College with a bachelor’s degree in political science. Mr. Milnes specializes in public finance issues, organizational management audits, organizational system design/personnel allocation, analysis of methods of service delivery, and the cost/advisability of programs.

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Matt Morgan

Senior Associate

Captain Morgan was hired by the Sacramento County Sheriff’s Department in March of 1989, where he served the community for more than 27 years before retiring from the Department at the rank of Captain. During his tenure, he held assignments at all ranks in the areas of corrections, patrol, investigations, and administration. His final assignment was as Captain of the North Area Station. He oversaw a budget of $43 million and the work product of more than 175 sworn officers and support staff. Serving as the Captain of Professional Standards, he was responsible for the retooling of Internal Affairs, bringing global perspective to the division. By uniting Recruiting, Pre-Employment, Academy, In-Service Training, Internal Affairs, Legal Affairs, and Risk Management under his command, the Department vastly improved its ability to identify, hire, train, and retain the most qualified personnel. During his career, Captain Morgan was on the boards of numerous groups related to civic and law enforcement, the most rewarding of which was serving as the first president and founder of the Rancho Cordova Police Activities League. Captain Morgan has a bachelor’s degree in English literature and is a graduate of the California Commission on Peace Officer Standards and Training Command College.

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Robert “Bob” Stresak

Senior Associate

Mr. Stresak has 46 years of accomplished law enforcement operations management. He retired as the executive director of the Commission on Peace Officer Standards and Training (POST) in 2016. Serving four years in that position, he provided oversight and enforcement of existing state regulation of selection and training standards for over 100 legislatively established categories of peace officers, as well as general oversight of over 600 California law enforcement agencies and departments. He held many other positions with POST in his 17 years there, including assistant executive director, bureau chief, and basic course coordinator. He previously served the Los Angeles Police Department for 27 years in various assignments, including administrative coordinator of the Detective Support Division’s Apprehension Section, where he was responsible for the development, planning, budgeting, funding, and acquisition of the Gang Reporting Evaluation and Tracking system, which is designed to become the common denominational database among multiple jurisdictions to facilitate the identification, gang affiliation, and migration of the approximate 1,300 identified gang factions within the City of Los Angeles. Mr. Stresak has a bachelor’s degree in criminal justice.

Dallas “Denny” Neville Jr.

Public Safety Communications Specialist

Mr. Neville is a 44-year veteran of the fire services and public safety communication professions. He served as director for two multi-agency Fire/EMS dispatch centers. He is a retired Deputy Fire Chief for the Rancho Santa Fe Fire Protection District of San Diego County. In Rancho Santa Fe, Mr. Neville accumulated 18 years of chief officer experience and served as an Interim Fire Chief, Fire Marshal, Operations Deputy Chief, and Battalion Chief. Mr. Neville has led many cooperative groups within the County of San Diego, all in the name of collaboration within the service. He is a founding member of the International Fire Code Institute and has participated in many statewide and nationwide groups, including the National Fire Protection Association, Associated Public-Safety Communications Officials, and the International CAD Consortium. He has also served on the California State Citizen Corps Council and was a state advocate for the national Fire Corps program. He has served on two state Type I Incident Management Teams and has undertaken more than 50 assignments under the Federal Emergency Management Administration’s Incident Command System.

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Mark Yokoyama, MA

Senior Associate

Chief Yokoyama has 30 years of public safety and municipal experience. He most recently served as the City Manager for the City of Alhambra in Los Angeles County, where he oversaw the day-to-day operations of 10 City departments, including municipal Police and Fire Departments. He served the last eight years of his 28-year policing career as the Chief of Police in the City of Cypress and the City of Alhambra. Throughout his policing career, he has been credited for enhancing community-oriented policing and community engagement through various community programs and innovative outreach initiatives, as well as the implementation of contemporary policing practices and policies. During this time, he also received awards and national/international accolades for his progressive and contemporary use of technology in efforts to build police community relations and policing practices. Chief Yokoyama holds master’s degrees from the University of Southern California and California State University, Dominguez Hills, and a bachelor’s degree from the University of La Verne. He previously served as President of the California Peace Officers’ Association, and he is a current board member for the California Police Chiefs Association. He is a member of the FBI National Academy Associates and the International Association of Chiefs of Police.

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Ralph Brown, MIS

Senior Associate

Mr. Brown began his career in law enforcement in 1990 at the Suisun City Police Department, where he served as a patrol officer and field training officer. Beginning in 1993, he served in the Fairfield Police Department for seven years as a patrol officer and community-orientated policing and problem-solving officer in the Special Investigations Division. Mr. Brown joined the Contra Costa County Office of the Sheriff as a deputy in October 2001, where he served for 11 years before retiring at the rank of Lieutenant. During his tenure, he held assignments in Custody, Patrol, Training, and Administration. In June 2014, Ralph accepted a position as a law enforcement consultant with the California Commission on Peace Officer Standards and Training. He served in the Basic Training Bureau as the basic course certification and review manager auditing police academies across California. In 2016, he was promoted to Bureau Chief, where he managed the Training Program Services and Training Delivery and Compliance Bureaus. He holds a bachelor’s degree in business management and a master’s degree in information systems.

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Thomas Woodward

Senior Associate

Thomas Woodward has 25 years of law enforcement experience serving in a variety of positions with the Arizona Department of Public Safety (DPS) and the Arizona High Intensity Drug Trafficking Area. The unique nature of the Arizona DPS role in law enforcement throughout the state gave him valuable experience in working closely with agencies of all sizes and jurisdictions, including large and small municipalities, remote and urban counties, tribal agencies, and a variety of federal agencies. Mr. Woodward has patrol experience in both remote and urban areas at ranks ranging from officer to commander. His investigative experience includes liquor violations, fraud, narcotics, organized crime, intelligence, terrorism, internal investigations, and public corruption. His incident command experience includes officer-involved shootings, large-scale incidents on the Phoenix metropolitan freeway, demonstrations at the state capitol, and presidential escorts. While assigned to the Inspections Unit, he conducted detailed comprehensive audits of agencies throughout the state. He was also the project manager for the first state-level/statewide photo enforcement program in the nation. Other areas of his experience include human resources, media relations, and legislative testimony. After retiring from Arizona DPS as Commander of Highway Patrol operations on the Phoenix metropolitan freeway system in 2010, he accepted a position as Training Director for the Arizona High Intensity Drug Trafficking Area. As a training director, he ran a dynamic training program, with classes attended by both sworn and civilian law enforcement personnel from throughout the country. These classes were recognized by the Arizona Peace Officer Standards and Training Board, Northern Arizona University, and Wayland Baptist University. Mr. Woodward has a bachelor’s degree in business management and is a graduate of the Federal Bureau of Investigation National Academy and the Police Traffic Management course at the Institute of Police Management and Training.

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David DeRoos, MPA, CMC

President

Mr. DeRoos has nearly 30 years of state and local government consulting experience, including eight years with a Big Six firm. He also has five years of experience as a manager in the public sector. He served as the deputy director of the California Redevelopment Agency from 1991 to 1997. In addition to managing the firm and ensuring that Citygate’s quality control standards are met on all engagements, Mr. DeRoos leads Citygate’s General Management Consulting practice and specializes in performance audits. He has a bachelor of arts degree in political science (Phi Beta Kappa) from the University of California, Davis, and a master of public administration degree from the University of Southern California. He is a certified management consultant and has taught graduate-level courses for numerous universities.

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Dwane Milnes, DPA

Principal Emeritus, General Government

Mr. Milnes has served as city manager in three California cities for 24 years. He retired as city manager of Stockton after serving for over nine years, and he also served as city manager for more than six years each in Yuba City and Merced. During his public service career, Mr. Milnes also worked in Burbank and Santa Cruz, California. He was appointed to the California City Planning Commission and as treasurer of the California City Community Health Clinic Foundation. Mr. Milnes holds doctorate and master’s degrees in public administration from the University of Southern California, and he has taught graduate level courses as a part-time instructor in public administration for USC and Golden Gate University. He received his undergraduate education from Occidental College with a bachelor’s degree in political science. Mr. Milnes specializes in public finance issues, organizational management audits, organizational system design/personnel allocation, analysis of methods of service delivery, and the cost/advisability of programs.

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Jay Corey, MPA

Principal, Community Development

Mr. Corey has served as assistant city manager and city manager in California cities for over 28 years. He assembled and led the team of experts that developed the City of Richmond Financial Recovery Plan. The Plan, which embraced his Simple Principles of Wealth Accumulation for Municipal Government, set the course for the City to eliminate its massive operating deficit and cash flow problem even though the City was considered to be the most complex and difficult mid-size city (pop. 100,000) to manage in the State of California. As cited in The Bond Buyer in January 2005: “Moody’s Investors Service restored Richmond, California’s issuer credit rating to investment grade this week, citing a financial turnaround for the San Francisco Bay area city a year after it discovered a $35 million budget deficit.” Mr. Corey holds a master’s degree in public administration from the University of Southern California. He received his undergraduate education from the University of California, Davis, with a bachelor’s degree in political science. Mr. Corey specializes in public finance issues, community development in high-growth environments, and related performance audits. He began his association with Citygate in 1999, taking temporary leave in 2002 to be of service to the City of Richmond as assistant city manager, acting finance director, and interim city manager.

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John B. Hester, MCRP, AICP

Senior Associate

Mr. Hester has over 30 years of experience in community development functions within local government, many as an executive. Mr. Hester is currently the chief operating officer for the Tahoe Regional Planning Agency (TRPA). He has a strong track record of process improvement and delivering customer-centric outcomes. At the TRPA, he removed an application review backlog of 150 applications, updated the 25-year-old Lake Tahoe Regional Plan (which won American Planning Association awards), and is currently completing a project where the strategic plan, annual work program, budget, and organizational unit and individual performance plans are all being linked, including providing quarterly performance reports to the board. Prior to joining the TRPA, Mr. Hester was a community development director and redevelopment agency administrator for the City of Reno, Nevada. He later served as assistant city manager. During his tenure at Reno, he significantly streamlined processes in the Planning, Code Enforcement, and Building Divisions. He revamped the City of Reno’s systems to allow the City to process 50 planning cases per month, 10,000 building permits per year, and 4,000 code enforcement cases per year. It was during his tenure at Reno when he was introduced to Citygate during its management audit.

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Jane Chambers, MPA

Senior Associate

Ms. Chamber’s 25 years in local government includes executive leadership as a city manager, assistant city manager, human resources director, and public works director in the full-service urban and suburban communities of Burbank, Daly City, and San Bruno, California, and Burnsville and Brooklyn Center, Minnesota, as well as the rural communities of Chico and Ukiah, California. She served as the city manager in the City of Ukiah, California, for seven years, retiring in June 2015, and then served as interim assistant city manager for the City of Sunnyvale, California, during its search process for a permanent assistant city manager. Throughout her career, Ms. Chambers successfully implemented strategic realignment of service delivery systems, including financial resources, to achieve improved and sustainable programs for citizens. These efforts include addressing substantial budget deficits for various water, wastewater, recreation, public safety, streets, and general government projects and services, as well as for unique enterprise services, such as historic event and conference centers. Ms. Chambers has expertise assisting elected officials, city staff, and community stakeholders in identifying and achieving desired goals in complex financial and operational environments, as well as operational and service delivery experience in budgeting, public safety police and fire, economic and community development, housing, human resources, parks and recreation, public works, water, sewer, and solid waste. Ms. Chambers is an International City/County Management Association Retired Credentialed Manager, having earned and maintained this recognition annually for more than a decade. She earned a master’s degree in public administration from the University of California, Los Angeles, and an undergraduate degree in political science from California State University, Northridge. In addition to her work in local government, Ms. Chambers coordinated a multi-agency, county-sponsored homeless services project and served as an administrator in a statewide public health project and school of pharmacy.

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James Evans, Ph. D

Senior Associate

Mr. Evans served in city management in five California cities for over 30 years, and he served as city manager and executive director of Redevelopment for 15 of those years. Since retirement, he has served as the part-time executive director of the Southern California Institute for Local Government (SCILOG) and as a management consultant and workshop provider with SCILOG, as well as an independent consultant. He has also taught business and public administration as a part-time instructor at California State University, Long Beach; California State University, Fullerton; and California State Polytechnic University, Pomona. Mr. Evans holds a PhD in executive management from the Claremont Graduate University, where he also earned an executive master’s degree in business administration and a master of arts degree in executive management. He also holds a master of arts degree in political science (public administration) from San Jose State University. His bachelor of science degree is in industrial technology from California Polytechnic University, San Luis Obispo. He has also completed postgraduate work in information science at Claremont Graduate University and is completing a certificate program in web design and administration from the University of California, Irvine. Mr. Evans is certified as a peer assessor for the Commission on Fire Accreditation International.

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Eric Lind, MA

Senior Associate, Statistics and Operations

Mr. Lind’s 18 years of experience spans several industries, including two years in municipal government as a performance improvement analyst. His municipal government experience has largely focused on public safety performance improvement projects, including a fire facilities location study, alternative fire service delivery modeling, and an administrative performance assessment of civilian police staff. He has used performance improvement and business transformation techniques throughout his career across the globe. Mr. Lind is skilled with developing and conducting statistical research to answer operations questions, and he is equally comfortable with survey research. He has two published survey research papers, including one he developed for Rotary International. Mr. Lind is a Lean Six Sigma Certified Black Belt and has a bachelor’s degree and two master’s degrees in international business, all from different countries.

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Andrew Green, MBA

Senior Associate, Fiscal Specialist

Mr. Green has over 35 years of experience in all aspects of municipal finance, including as a professional manager. He has had primary responsibility for the development and monitoring of citywide budgets for four municipalities ranging from $70 million to $680 million. He developed and fine-tuned long-range financial plans for multiple municipalities, including playing a lead role in taking the City of Pasadena from a $10 million General Fund operating deficit to a $5 million General Fund operating surplus. Mr. Green also has a master of business administration degree with honors.

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Nicholas Pinhey, DPA

Senior Associate

Dr. Pinhey has over 33 years’ experience in the management of municipal utility and public works departments and has served as a director of Public Works or assistant Public Works director for the majority of his career. He recently served as interim general manager for the Stanislaus Regional Water Authority. Dr. Pinhey has managed full-service public works departments in cities serving populations ranging in size from 45,000 to 215,000. He has experience in water and wastewater utility operation and management, including direct experience in all aspects of public works maintenance activities, and he has directed engineering functions and major capital projects. He is certified by the State of California as a wastewater treatment plant operator Grade 4, surface water treatment plant operator Grade 3, and a water distribution system operator Grade 3. He is also certified as a wastewater collection systems maintenance technician Grade 3 and an environmental compliance inspector Grade 1 by the California Water Environment Association. Dr. Pinhey is also a frequent speaker at water/wastewater conferences and professional training events. He has extensive experience in the training of professional and technical competencies in public utilities. He is also an adjunct teacher in the Graduate Public Administration Program at California State University, Stanislaus.

Keith Clarke, CBO

Senior Associate

Mr. Clarke has over 30 years of experience in building department administration. He retired in 2009 as the Building Department director for the City of Corona, California, after serving that City for over 27 years. Since his retirement, Mr. Clarke has been the building official for the Cities of Norco, Costa Mesa, and Eastvale in California. He is currently working as the community improvement director for the City of Costa Mesa, where he supervises the Code Enforcement staff. Mr. Clarke is a certified building official and was an instructor for California Building Officials (CALBO) for 10 years, where he also served on the Board of Directors from 2005 to 2009. He is currently a code instructor for the Orange Empire Chapter of the International Code Council. He earned an associate degree in engineering from Cypress College and studied civil engineering for one and a half years at University of California, Los Angeles, and one and a half years at California State University, Long Beach. Mr. Clarke received CALBO’s Building Official of the Year Award in 2004 and the Hall of Fame Award in 2009, and his department received the CALBO Building Department of the Year Award in 2003.

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Kevin Tobeck, MBA

Senior Associate

Mr. Tobeck has served for over 31 years in public works and related functions. He has served as a Public Works director and deputy director of Maintenance and Operations for the City of Tracy, which maintained a peak of 151 employees and a $51 million annual operating budget. The Department consisted of 31 operational programs. Mr. Tobeck has direct, hands-on experience with all facets of public works management and leadership, including critical fiscal, maintenance and operations, utilities, and solid waste functions.

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Julee Conway, MBA, CPRP

Parks and Recreation Specialist

Ms. Conway has over 25 years of municipal and county government experience in Oregon and Nevada. Her career focus has been the professional management of service-oriented municipal and county parks, recreation, and community service departments. Drawing on her prior career experience in commercial banking and her post-graduate business degree, she has applied knowledge of how to successfully utilize sound fiscal management practices in the government setting. These practical skills proved invaluable during the 2008–2011 recession as she, serving as director, resourcefully guided the Parks, Recreation, and Community Services Department for the City of Reno, which resulted in a more sustainable service model. In addition, her nationwide involvement and awareness of fitness and wellness trends in the parks and recreation industry led to the City of Reno receiving regional and national recognition for its programs, services, and creative funding initiatives. Having worked for the Cities of Corvallis and Gresham in Oregon and Washoe County and the City of Reno in Nevada, she has extensive exposure and insight related to all facets of community engagement and consensus building associated with creating, developing, managing, and promoting a sustainable and nimble parks, recreation, and community services agency.

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Michael Ross, MA

Senior Associate, Animal Care and Control Specialist

Mr. Ross has over 45 years of public management experience, serving for more than 20 of those years with the Contra Costa County Animal Services Department as its administrative officer and director. He is a specialist in all aspects of animal care and regulation, including program management, staff development, budgeting, labor relations, personnel administration, supervision, and training. Mr. Ross served as president of the California Animal Control Directors Association, what is now the California Animal Welfare Association. He also served as chairman of the Association’s legislative committee. Mr. Ross earned his bachelor’s and master’s degrees at California State University, Sacramento, and holds a community college teaching certificate in government and business administration. Mr. Ross has directed the technical analysis on every animal services project Citygate has performed.

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Richard Carson, MPA

Senior Associate, Organizational Development

Mr. Carson has 30 years of experience working at the county, city, regional, and state level of government in the Pacific Northwest. He has served as senior policy analyst for three Oregon governors on economic and environmental policy. He was also planning director for METRO, the Portland metropolitan area regional authority covering three counties and 24 cities and encompassing a population of 1.5 million. His most recent experience was as the director of Clark County’s Community Development Department, where he managed 165 staff and a $17 million budget. Mr. Carson held this position for almost 10 years. Mr. Carson joined Citygate Associates in 2007 and has subsequently worked on organizational development assessments in Sacramento, San Diego, and Solano Counties in California; the City of Ogden, Utah; and the Cities of West Linn and Cascade Locks in Oregon. Mr. Carson is currently a doctoral candidate at Washington State University, specializing in public sector organizational development.

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Bruce McClendon, FAICP

Senior Associate

Mr. McClendon retired as the director of Planning for Los Angeles County, California. He previously served the Florida counties of Orange and Hillsborough at the director level. Additionally, he served as the director of Planning for the Texas cities of Galveston, Beaumont, Arlington, and Forth Worth. Mr. McClendon has a bachelor’s degree from the University of Missouri and a master’s degree in regional and city planning from the University of Oklahoma, with an emphasis on economic development. He has served two terms as the president of the American Planning Association and is a charter member of the American Institute of Certified Planners. Mr. McClendon is an accomplished author, with over 100 articles currently in print in over 50 different publications.

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Patricia Comarell, MA, AICP

Senior Associate

Ms. Comarell has over 30 years of experience in general government, organizational development, long-range and current planning, and historic preservation. She served nine years as the executive director for the City Council in Ogden City, Utah. Ms. Comarell was recently under contract with Salt Lake City, Utah, for implementation support in the Planning Department. Previously, she served as the Ogden assistant community development director, as the president of the Utah Chapter of the American Planning Association, and on numerous national American Planning Association and American Institute of Certified Planners committees. She also has taught as an adjunct professor of urban planning at the University of Utah and served as a member of the Regional/Urban Design Assistance Team, a program sponsored by the American Institute of Architects. Ms. Comarell also has extensive experience with decision makers and community groups that involved facilitating and consensus building, which she gained while serving as a planner in various community development roles.

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Susan Feingold

Senior Associate

As the Executive Director of Fulton County Animal Services, under management of Southern Hope Humane Society, Susan Feingold oversaw animal care and control to the City of Atlanta, unincorporated Fulton County, and 13 other cities, serving a total population of more than one million over 534 square miles. She also served as the Shelter Director of DeKalb County Animal Services under LifeLine Animal Project management, also located in the Metro Atlanta area. In addition, after completing a full operational analysis of Douglas County Animal Control as a consultant, she was asked by the county to serve as its Interim Director to help implement some of the most urgent recommendations. Ms. Feingold served as the National Sales Manager for PetData, a pet licensing company, and co-founded Stopping Pet Overpopulation Together, a 501(c)(3) spay/neuter and education nonprofit. She also served for five years on the Cobb County Dangerous Dog Hearing Board and the Cobb County Animal Advisory Board and was the co-author of a complete rewrite of the Cobb County Animal Ordinances. Ms. Feingold has expertise in all aspects of animal care and control, including operations management; standard operating procedures; shelter software systems, including Chameleon; large-scale field operations; dangerous and vicious animals; animal ordinances; veterinary care; disease prevention; spay/neuter; public/private animal control partnerships; and methods for increasing adoptions/decreasing euthanasia.

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Bill Cook

Senior Associate

Bill Cook has 29 years of experience in local government. He retired in 2017 after serving as Executive Director for the Ogden City Council for 15 years. Before that, Mr. Cook worked for Snohomish County, Washington, for 14 years. For seven years his responsibilities included facilitating numerous cross-functional teams, which included all County departments. As Executive Director for the Ogden City Council, Mr. Cook facilitated the analysis of a streetcar system in collaboration with the Utah Department of Transportation, Utah Transit Authority, Wasatch Front Regional Council, Weber Area Council of Governments, Weber State University, and McKay-Dee Regional Hospital. He was a member of the core legislative team with the Utah League of Cities and Towns and the Ogden-Weber Chamber of Commerce legislative committee. In 2003, he was certified by the International Association of Facilitators as a professional facilitator. He has facilitated more than 1,000 meetings, workshops, and retreats. He is the author of five books, including Facilitating Your Own Meetings: Essential Skills for Managers and Supervisors.

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Karl Schwarm, MA

Senior Associate

Mr. Schwarm has over 20 years of experience in multiple aspects of municipal government. He spent five years working for the City of Vista, California, and 15 years with the City of San Marcos, California, where he served as Director of Housing and Neighbor Services. Prior to starting his career in local government, Mr. Schwarm served 11 years on active duty with the United States Marine Corps. He retired from the Marine Reserves in 2003 at the rank of Lieutenant Colonel, with a total of 22 years of service. Mr. Schwarm has vast leadership experience in tactical, operational, and strategic operations both at the federal and local level. Mr. Schwarm’s areas of expertise in local government include housing, parking, code compliance, crime prevention, neighborhood revitalization, redevelopment, volunteer programs, contract services, and several federal and state grant programs, including Community Development Block Grant, HOME, and CalHome. While serving as the Director of Housing and Neighborhood Services for the City of San Marcos, he had leadership responsibility for day-to-day management and operations of the division, including project management, budgeting, scheduling, capital improvements, contract services, coordination with developers, and customer service. Mr. Schwarm retired from the City of San Marcos in 2016 and joined Citygate as an associate in November 2018. He holds a master’s degree in human resource management from National University. He received his undergraduate education from California State University, Northridge, with a bachelor’s degree in history.

David DeRoos, MPA, CMC

President

Mr. DeRoos has nearly 30 years of state and local government consulting experience, including eight years with a Big Six firm. He also has five years of experience as a manager in the public sector. He served as the deputy director of the California Redevelopment Agency from 1991 to 1997. In addition to managing the firm and ensuring that Citygate’s quality control standards are met on all engagements, Mr. DeRoos leads Citygate’s General Management Consulting practice and specializes in performance audits. He has a bachelor of arts degree in political science (Phi Beta Kappa) from the University of California, Davis, and a master of public administration degree from the University of Southern California. He is a certified management consultant and has taught graduate-level courses for numerous universities.

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Chad Jackson

Consultant Team Member

Mr. Jackson manages Citygate’s Marketing and Reporting Department. He is one of Citygate’s leadership consultants and is a certified MERIT consultant. Mr. Jackson has been providing leadership training and consulting for nearly 10 years and frequently advises clients with important recruitment decisions based on application of the MERIT Profile to specific organizational cultures. Mr. Jackson earned his master’s degree in business administration from University of California, Davis, with a focus on organizational management and leadership. He earned his bachelor of arts degree in communication studies from California State University, Sacramento.

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Evelyn DeRoos, MA

Personal Leadership Effectiveness Coach

Ms. DeRoos is a personal leadership effectiveness coach with Citygate Associates. She supports the process of personal growth and development by assisting with uncovering, understanding, and overcoming blocks to desired change. She teaches workshops on personality, temperament, and relationships. With a bachelor’s degree in rhetoric from University of California, Davis, focusing on interpersonal communication, and a master’s degree in clinical psychology, Ms. DeRoos is a licensed marriage and family therapist. She has worked with individual clients from large private sector corporations, as well as staff from state and local government offices. In addition to her clinical work, she has been mentoring and coaching for 25 years. Ms. DeRoos is a lifelong learner and especially enjoys the integration of current research in neurobiology with the understanding of human behavior.

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Richard Carson, MPA

Senior Associate, Organizational Development

Mr. Carson has 30 years of experience working at the county, city, regional, and state level of government in the Pacific Northwest. He has served as senior policy analyst for three Oregon governors on economic and environmental policy. He was also planning director for METRO, the Portland metropolitan area regional authority covering three counties and 24 cities and encompassing a population of 1.5 million. His most recent experience was as the director of Clark County’s Community Development Department, where he managed 165 staff and a $17 million budget. Mr. Carson held this position for almost 10 years. Mr. Carson joined Citygate Associates in 2007 and has subsequently worked on organizational development assessments in Sacramento, San Diego, and Solano Counties in California; the City of Ogden, Utah; and the Cities of West Linn and Cascade Locks in Oregon. Mr. Carson is currently a doctoral candidate at Washington State University, specializing in public sector organizational development.

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