Management Consulting Firm
By Dwane Milnes, May 2008 What do you do when you think your agency is broke, or at the very least, the cliff is near and the rocks below are sharp? What do you do when you’re the local government manager and you think you can’t balance the budget without cutting services; and no one wants…
Citygate Associates, LLC is pleased to announce the appointment of Rich Carson as both a Senior Associate and the General Manager of Citygate’s new Pacific Northwest office based in the Portland-Vancouver metropolitan area. Joining Rich is new Senior Associate Geoff Davey. Over the 18 years of Citygate’s existence, the firm has worked with local and…
By Stewart Gary, April 2008 Nationally, economic news is discouraging across the board. The problem is not simply one of “not enough revenue,” but one of systemic imbalances. Weak and eroding revenue sources are on a collision course with increasing costs of doing business. In this challenging environment, are your stakeholders – both above and…
By Mike Ross, March 2008 Before a pilot flies an airplane, he/she performs a preflight inspection following a checklist. The checklist is used to make sure nothing important is overlooked. “Mixture rich, check; prop at high speed, check; etc.” In our performance auditing of animal control programs, Citygate Associates, LLC has discovered that many of…
By William Sager, February 2008 Many communities, particularly in the disaster prone west, are feeling the threat of disaster and doing something about it. They realize they cannot wait for calamity and hope that their Emergency Operations Center (EOC) will be up and running. They learned the lessons of Katrina and September 11, and they…
By Stewart Gary, October 2007 Civic leaders need to know that there are no mandatory federal or state regulations directing a minimum level of fire service response times, fire crew locations and desired outcomes. There are the Insurance Service Office (ISO) Fire Protection Grading Schedule measures and the National Fire Protection Association has recommended standards…
By Chad Jackson, July 2007 Do you need a handle on what your citizens or customers think about your agency’s services and the manner in which they are provided? Do you need a way to accurately measure the opinions of your community without going through the process of lengthy public hearings where only the most…
By Stewart Gary, June 2007 Leadership: Individual or Organizationally Based? Now that you are a leader getting work done through others, are you finding the role challenging? In all probability, yes! Most likely, no one on your way up the organizational ladder really confided to you that leadership is hard work, not an autonomous nervous…
By Rick Carr, May 2007 Emotional intelligence, 360-degree leadership, change management, strategic agility, leadership perspectives, culture of trust, managing chaos, discovering leadership strengths, leadership by breaking the rules, encouraging employees’ hearts, and customer centricity. This is a list of popular leadership theories currently found in bookstores. Leadership theories are like McDonald’s restaurants — they are…
By William Sager, April 2007 If a major earthquake about the magnitude of the one in 1906 should strike the San Francisco Bay Area, it would affect much more than the City of San Francisco. Almost 2.5 million people live in the East Bay Counties of Alameda and Contra Costa. These citizens depend on their…
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