Management Consulting Firm
By Chad Jackson, July 2007 Do you need a handle on what your citizens or customers think about your agency’s services and the manner in which they are provided? Do you need a way to accurately measure the opinions of your community without going through the process of lengthy public hearings where only the most…
By Stewart Gary, June 2007 Leadership: Individual or Organizationally Based? Now that you are a leader getting work done through others, are you finding the role challenging? In all probability, yes! Most likely, no one on your way up the organizational ladder really confided to you that leadership is hard work, not an autonomous nervous…
By Rick Carr, May 2007 Emotional intelligence, 360-degree leadership, change management, strategic agility, leadership perspectives, culture of trust, managing chaos, discovering leadership strengths, leadership by breaking the rules, encouraging employees’ hearts, and customer centricity. This is a list of popular leadership theories currently found in bookstores. Leadership theories are like McDonald’s restaurants — they are…
By William Sager, April 2007 If a major earthquake about the magnitude of the one in 1906 should strike the San Francisco Bay Area, it would affect much more than the City of San Francisco. Almost 2.5 million people live in the East Bay Counties of Alameda and Contra Costa. These citizens depend on their…
By Jay Corey, March 2007 You are the leader. You came up with the idea to hire an independent, third party auditor to examine the department of…fill-in-the-blank. The audit is in its draft form and is nearing completion. You are thinking, “Now what? How do we handle going public with it?” Citygate Associates, LLC has…
By Jay Corey, February 2007 “Citygate’s assessments solve organizational problems for cities. The tougher the problem, the better. We present practical, best practice solutions in ways that can be heard.” JANUARY 5, 2007: PRESS RELEASE BY THE CITY OF MODESTO, CA Acting Community & Economic Development Director Jim Niskanen today announced the City has received a…
By William Sager, Winter 2006 What do forests and subways have in common? At first glance it seems, not much. Nevertheless, if a major emergency, such as a fire in a forest or terrorist attack in a subway occurs, the emergency management organizational structure is the same. It is the Incident Command System, or ICS…
By: Stewart Gary, Fire Practice Principal Spring 2006 City Management today is confronted with multiple challenges in providing adequately sized and cost effective fire services. Due to a “perfect storm” of circumstances, such as a challenging economic situation, turnover and increased complexity of operations, these challenges have approached “3rd Alarm” pain levels in many agencies. Do some or…
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