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Leadership & Organizational Culture
Your Single Most Important Assets Are Your People
Most highly successful organizations understand the importance of an individual’s character and behavior in driving performance, productivity, and effective teamwork. Business leaders and hiring professionals agree that a person of solid character and behavior is far more valuable an asset than someone who possesses great skills and experience but whose character and behavior traits fail to align with the culture of the organization. People are your greatest assets and have the most significant impact on your organization’s success. Explore how our solutions can improve the predictability of your human capital decisions, maximize employee engagement, and enhance the overall performance of your organization.
Maximizing Workforce Contribution
Read the white paper on “Maximizing Workforce Contribution” written by Citygate’s consulting partners
Excerpt: Every organization will face external challenges beyond their control. However, some of the most frustrating and costly challenges originate from within and have one thing in common: people. Therefore, the principle challenge that an organization will face is how to acquire, develop, engage, and retain the right people.
Citygate President David DeRoos says, “This is a must read for every organizational leader. This inside look at acquiring the right people, empowering them, and creating a high-performing culture provides a powerful strategy to influence the performance of any organization. I believe this is the ‘secret sauce’ for improving performance, productivity, and results!”
Our instructor team
Our Leadership and Organizational Culture Experts offer the following services
Character & Behavior Assessment – MERIT Profile
The MERIT Profile™ is a web-based character and behavioral assessment tool designed to help organizations optimize their hiring practices and employee development efforts. The MERIT Profile provides an excellent view into an individual’s 10 core character competencies, as well as their four primary behavior traits.
The MERIT Profile is delivered in a six-page Recruitment Report used primarily for talent acquisition purposes and a 13-page Employee Development Report used for ongoing training and coaching of leaders and employees. The MERIT Profile data can also be utilized to evaluate how well an individual aligns to the overall culture of the organization (MERIT Culture CQ™) or to a specific project team or division within the organization (MERIT Team Dynamics™).
Additionally, the MERIT Profile data can be used to align with specific job performance criteria through the customization of a performance benchmark (MERIT Performance Index™) for specific individual job position.
Call or email Chad Jackson at (916) 458-5105 or cjackson@citygateassociates.com, or check out the links below:
Sample Development Report | Sample Recruitment Report
Talent Acquisition Assistance
The MERIT Profile™ Recruitment Report is an excellent pre-screening tool for hiring purposes. It can be leveraged with additional technologies (MERIT Culture CQ™ / MERIT Performance Indexing) to determine how a person fits within an organization’s culture and how well each candidate will align with specific job performance requirements. By using the MERIT Profile to pre-screen job candidates, we can:
Improve the quality of your interviews with targeted character-based questions
Minimize the risk of a bad hire
Help you measure the impact a candidate will have on your organization’s culture
Employee Development
The MERIT Profile™ is a character and behavior assessment tool to optimize your hiring and employee development efforts. The MERIT Profile Development Report is an excellent coaching and/or training tool to help maximize your organization’s human capital assets. By using the MERIT Profile with existing employees, we can help:
Create an integrated development process for leaders and employees
Increase retention of key employees and reduce turnover
Strengthen communications between leadership and employees
Empower your workforce, leveraging their strength areas and improving upon identified personal development needs
Organization Culture Shaping
We offer a MERIT Culture CQ™ (Character Quotient) solution, which captures the quantifiable attributes representing the core values, mission, and vision of an organization’s culture to enhance the alignment and fit of an organization’s overall human capital assets. This process involves identifying the character competencies linked to achieving company-specific performance standards. Most importantly, this methodology helps communicate the values established throughout the entire organization.
Leadership Training and Team Building
Citygate believes that leadership is not an act, but rather a way of living. Leadership springs from within. It’s about who we are as much as what we do. Citygate’s leadership training is about developing leaders of character equipped with the skills and knowledge to develop organizational values and drive workplace excellence.
Using this approach, we offer leadership, interpersonal, decision-making and problem-solving, coaching and performance management, team building, and change management training that is customized to fit your organization’s culture. We offer trainings ranging from two-hour workshops to year-long leadership and management academies. To view our course offerings, click here.
Project/Client & Presentation List
| Client | Project |
| Salt Lake City Housing Authority, UT | Provide culture change and recruitment advisory consulting services for the Housing Authority of Salt Lake City. |
| ICS4Schools | Assist with key recruitment decisions and professional development strategies. |
| Young Life | Assist with key recruitment decisions; provide leadership training; develop a professional development plan, strategic planning framework, and 360-degree survey. |
| NuStar Energy, LP | Assist NuStar’s Western Region with roles and responsibilities assessment. |
| California Department of Housing and Community Development | Design, development, and implementation of a Leadership Academy Program for Housing and Community Development. Training courses address topics such as: leadership; interpersonal; decision making and problem solving; coaching and performance management; team building; and change management. |
| California Employee Development Department | Character-based leadership training seminar for the Fiscal Program Division of EDD. |
| California Department of Corrections and Rehabilitation | Character-based leadership training seminars for the Accountancy Group of CDCR. |
| VNA Hospice and Palliative Care Partners of Ohio | Leadership training to strengthen the organizational values and culture of VNA Hospice and Palliative Care Partners of Ohio. |
| Mountain House Community Services District, CA | Character development training for all staff of the Mountain House CSD. |
| Los Angeles Area Fire Chiefs Association | Regional Training Strategic Plan for All 31 Departments in Los Angeles County |
| eSilicon (Sunnyvale, CA) | Character-based sales performance development training for a leading semiconductor company that manufactures and designs custom chips for the world’s leading electronics companies. |
| Ogden, Utah | Leadership and succession planning and training for City Council and staff. |
| Sears Holding | Leadership and transitional training to facilitate large merger. |
| Elk Grove Leadership Forum | Importance of character in leadership and the development of a values-based organizational culture as a foundation to business success. |
| Vacaville, CA Fire Department Leadership Team | Importance of character in leadership and weaving character into the organizational culture. |
| Historic Folsom, CA Rotary | Playmakers organization and the work being done in developing the character of youth football players in Folsom, Rancho Cordova and Sacramento. |
| Brentwood, CA Rotary | Character First! leadership training. |
| Rancho Cordova, CA Rotary | Character First! leadership training and the Playmakers organization’s efforts in teaching character to young men is sports. |
| Modesto, CA | Character-based team building training for the City of Modesto Development Review Team. |
| Reno, NV | Character-based leadership training seminar for the City of Reno Community Development Department. |
| Playmakers | Character-based leadership development for a non-profit youth football organization in Folsom, Rancho Cordova and Sacramento, California. |
| Citrus Heights, CA Leadership Forum | Importance of character in the success of any business and the Character First! leadership training program. |
| Folsom, CA Leadership Academy | Importance of character in the success of any business and the Character First! leadership training program. |
Citygate In the News
Organization Led by Citygate Senior Associate Bill Cook Receives National Award
Customer Service.Gov Translated to Arabic
Steve Harman Performs Executive Search for New Los Angeles General Manager of Personnel
Citygate’s Steve Harman assists placement of Provo’s new Police Chief
Citygate Associates’ Salinas Community Development Report Adopted
Customer Service.Gov
CG V1.6