Leadership & Organizational Culture

The MERIT Profile™ is a web-based character and behavioral assessment tool designed to help organizations optimize their hiring practices and employee development efforts. The MERIT Profile provides an excellent view into an individual’s 10 core character competencies, as well as their four primary behavior traits.

The MERIT Profile is delivered in a six-page Recruitment Report used primarily for talent acquisition purposes and a 13-page Employee Development Report used for ongoing training and coaching of leaders and employees. The MERIT Profile data can also be utilized to evaluate how well an individual aligns to the overall culture of the organization (MERIT Culture CQ™) or to a specific project team or division within the organization (MERIT Team Dynamics™).

Additionally, the MERIT Profile data can be used to align with specific job performance criteria through the customization of a performance benchmark (MERIT Performance Index™) for specific individual job position.

Call or email Chad Jackson at (916) 458-5105 or cjackson@citygateassociates.com, or check out the links below:
Sample Development Report | Sample Recruitment Report

The MERIT Profile™ Recruitment Report is an excellent pre-screening tool for hiring purposes. It can be leveraged with additional technologies (MERIT Culture CQ™ / MERIT Performance Indexing) to determine how a person fits within an organization’s culture and how well each candidate will align with specific job performance requirements. By using the MERIT Profile to pre-screen job candidates, we can:

• Improve the quality of your interviews with targeted character-based questions

• Minimize the risk of a bad hire

• Help you measure the impact a candidate will have on your organization’s culture

The MERIT Profile™ is a character and behavior assessment tool to optimize your hiring and employee development efforts. The MERIT Profile Development Report is an excellent coaching and/or training tool to help maximize your organization’s human capital assets. By using the MERIT Profile with existing employees, we can help:

• Create an integrated development process for leaders and employees

• Increase retention of key employees and reduce turnover

• Strengthen communications between leadership and employees

• Empower your workforce, leveraging their strength areas and improving upon identified personal development needs

We offer a MERIT Culture CQ™ (Character Quotient) solution, which captures the quantifiable attributes representing the core values, mission, and vision of an organization’s culture to enhance the alignment and fit of an organization’s overall human capital assets. This process involves identifying the character competencies linked to achieving company-specific performance standards. Most importantly, this methodology helps communicate the values established throughout the entire organization.

Citygate believes that leadership is not an act, but rather a way of living. Leadership springs from within. It’s about who we are as much as what we do. Citygate’s leadership training is about developing leaders of character equipped with the skills and knowledge to develop organizational values and drive workplace excellence.

Using this approach, we offer leadership, interpersonal, decision-making and problem-solving, coaching and performance management, team building, and change management training that is customized to fit your organization’s culture. We offer trainings ranging from two-hour workshops to year-long leadership and management academies. To view our course offerings, click here.

Everything begins and ends with Leadership. This new tool, designed specifically for local government, is excellent for providing elected officials with an annual profile of the City Manager’s leadership skills—a valuable and quantifiable component of the annual review process.

The LeadView Assessment is equally helpful as a component of the City Manager’s annual evaluation of the management team and of the management team’s annual evaluation of department supervisors.

The LeadView Profile Report provides individual managers, department heads, and supervisors with feedback in the following categories:

• Analysis and Judgment

• Strategic Business Perspective

• Creativity and Innovation

• Personal Effectiveness

• Coaching

• Leadership Effectiveness

• Initiating and Managing Change

• Interpersonal Communications

• Conflict Resolution

• Selection and Hiring

$10 per respondent, (minimum 10); $125 per leader being assessed

Volume discounts are available. Email ctilton@www.citygateassociates.com for more information.

Optional: $250 for a 90-minute debrief and leader coaching session

Designed for supervisors and team leaders, the PeerView Profile provides a quick and insightful feedback tool that matches the perceptions from peers and the employees themselves against certain team attributes and competencies. Individuals are profiled in the following categories:

• Credibility and Trust

• Performance Standards

• Providing Information and Feedback

• Interpersonal Effectiveness

• Listening Skills

• Technical Competence

• Broadening Interest

• Networking

• Influence

$10 per respondent (3 minimum and 20 maximum); $95 per person being assessed

Volume discounts are available. Email ctilton@www.citygateassociates.com for more information.

Optional: $250 for a 90-minute debrief and coaching session

Twelve Powerful Ways to Go From Ordinary to Extraordinary

Having a leadership role in today’s workplace during uncertain times and shifting social climates makes leadership skills even more important. Leaders also face challenging internal organizational issues, such as failure to communicate, low trust and cooperation, inefficient processes, and ineffective employees.

Successful leaders share common traits and they commit to values that produce more effective strategies, build higher levels of trust, and move employees and organizations toward success.

This motivating presentation will provide conference attendees with insight into 12 choices other leaders have made that they can make too, choices that will help them take control of their leadership role, make better decisions, and encourage success in every aspect of their life.

All attendees will receive a copy of David Cottrell’s book 12 Choices… That Lead to Your Success.

About System Integration

System Integration is a program that provides essential elements for developing GOVERNING CAPABILITY—the capability to understand and utilize the strengths of fellow elected officials; the capability to listen to, incorporate, and respond to diverse opinions; and the capability to produce measurable results while working effectively with citizens, professional staff, and other boards and agencies.

System Integration has built-in accountability for council members, the City Manager, the management team, and every employee. It provides tools for establishing clear roles and responsibilities, short- and long-term goals, and protocol for successful communication at all levels. Successful integration of three critical systems will be addressed: Policy Governance, Strategic Planning, and Performance Management.

System Integration was presented at the National League of Cities Conference and is currently being implemented by cities across the nation. Participants will receive a complete how-to guide.

Effectively Evaluating Your City Manager

Few elected officials are prepared to manage an employee, let alone an executive employee. Failure by the governing body to say what they expect regarding city performance and failure to hold the City Manager accountable is frequently the cause for relationship and role dysfunction. This webinar will provide you with a successful three-part program to build a productive working relationship with your City Manager. The program provides methods to measure citywide accomplishments, measure the City Manager’s adherence to policy, and review the City Manager’s leadership abilities in 10 core competency areas. Program instructions and forms will be provided to all attendees.

Tuesday Morning Coaching

Throughout this workshop, Caryn Tilton draws on real examples of people and organizations that have identified and implemented simple philosophies that led to their success. Based on David Cottrell’s book Tuesday Morning Coaching, Caryn outlines a simple yet revolutionary approach that can lead to spectacular personal and leadership success.

The fundamental purpose of learning and development is to help people develop skills that, when applied to work, enhance job and organizational performance. Continuous learning has become important for individuals operating in our learning society; for local, state, and federal government agencies; and for organizations competing in national and global markets. Together with organizational alignment activities, the learning transfer activities in our Tuesday Morning Coaching Personal Success Plan will help ensure successful change, new behaviors, and leader development.