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Leadership & Organizational Culture
Your Single Most Important Assets Are Your People
Maximizing Workforce Contribution
Read white paper on “Maximizing Workforce Contribution,” written by Citygate’s consulting partners
Excerpt: Every organization will face external challenges beyond their control. However, some of the most frustrating and costly challenges originate from within and have one thing in common: people. Therefore, the principle challenge that an organization will face is how to acquire, develop, engage and retain the right people.
Citygate’s President, David DeRoos, says “This is a must-read for every organizational leader. This inside look at acquiring the right people, empowering them, and creating a high-performing culture provides a powerful strategy to influence the performance of any organization. I believe this is the ‘secret sauce’ for improving performance, productivity, and results!”
Our instructor team
Our Leadership and Organizational Culture Experts offer the following services
The MERIT Profile is a web-based character and behavioral assessment tool designed to help organizations optimize their hiring practices and employee development efforts. The MERIT Profile provides an excellent view into an individual’s 10 core character competencies as well as their 4 primary behavior traits.
The MERIT Profile is delivered in a 6-page Recruitment Report used primarily for talent acquisition purposes, and a 13-page Employee Development Report, used for on-going training and coaching of leaders and employees. The MERIT Profile data can also be utilized to evaluate how well an individual aligns to the overall culture of the organization (MERIT Culture CQ™) or to a specific project team or division within the organization (MERIT Team Dynamics™).
Additionally, the MERIT Profile data can be used to align with specific job performance criteria through the customization of a performance benchmark (MERIT Performance Index™) for specific individual job position.
To learn more, contact Chad Jackson at (916) 458-5105 or firstname.lastname@example.org, or check out the links below:
The MERIT Profile Recruitment Report is an excellent pre-screening tool for hiring purposes. It can be leveraged with additional technologies (MERIT Culture CQ / MERIT Performance Indexing) to determine how a person fits within an organization’s culture and how well they align with specific job performance requirements. By using the MERIT Profile to pre-screen job candidates, we can:
- Improve the quality of your interviews with targeted character-based questions
- Minimize the risk of a “bad hire”
- Help you measure the impact a candidate will have on your organization’s culture
The MERIT Profile™ is a character and behavior assessment tool to optimize your hiring and employee development efforts. The MERIT Profile™ Development Report is an excellent coaching and/or training tool to help maximize your organization’s human capital assets. By using the MERIT Profile with existing employees, we can help:
- Create an integrated development process for leaders and employees
- Increase retention of key employees and reduce turnover
- Strengthen communications between leadership and employees
- Empower your workforce leveraging their strength areas and improving upon identified personal development needs
We offer a MERIT Culture CQ (Character Quotient) solution which captures the quantifiable attributes representing the core values, mission, and vision of an organization’s culture to enhance the “alignment and fit” of an organization’s overall human capital assets. This process involves identifying the character competencies linked to achieving company-specific performance standards. Most importantly, this methodology helps communicate the values established throughout the entire organization.
Citygate believes that leadership is not an act, rather a way of living. Leadership springs from within. It’s about who we are as much as what we do. Citygate’s leadership training is about developing leaders of character equipped with the skills and knowledge to develop organizational values and drive workplace excellence.
Using this training approach, we offer training in leadership, interpersonal, decision making and problem solving, coaching and performance management, team building, and change management that is customized to fit your organization’s culture. We offer trainings ranging from two-hour workshops to year-long leadership and management academies. To view our course offerings, click here.
Everything begins and ends with Leadership. This new tool, designed specifically for local government, is excellent for providing elected officials with an annual profile of the City Manager’s leadership skills—a valuable and quantifiable component of the annual review process.
The LeadView Assessment is equally helpful as a component of the City Manager’s annual evaluation of the management team, and of the management team’s annual evaluation of department supervisors.
The LeadView Profile Report provides Individual managers, department heads and supervisors with feedback in the following categories:
- Analysis and Judgment
- Strategic Business Perspective
- Creativity and Innovation
- Personal Effectiveness
- Leadership Effectiveness
- Initiating and Managing Change
- Interpersonal Communications
- Conflict Resolution
- Selection and Hiring
$10/respondent, (minimum 10);
$125/leader being assessed
Volume discounts are available. Email email@example.com
Optional: $250/90-minute debrief and leader coaching session
Designed for supervisors and team leaders, the PeerView Profile provides a quick and insightful feedback tool that matches employees’ own and their peers’ perceptions against certain team attributes and competencies. Individuals are profiled in the following categories:
- Credibility and Trust
- Performance Standards
- Providing Info and Feedback
- Interpersonal Effectiveness
- Listening Skills
- Technical Competence
- Broadening Interest
$10/respondent, (3 minimum, 20 maximum);
$95.00/person being assessed
Volume discounts are available: Email firstname.lastname@example.org
Optional: $250/90-minute debrief and coaching session
Conferences, Workshops, and Webinars
These topics and others are available on site at your location or via the web in our virtual classroom. For more information email email@example.com or call (916) 458-5100
Twelve Powerful Ways to Go From Ordinary to Extraordinary
Having a leadership role in today’s workplace during uncertain times and shifting social climates makes leadership skills even more important. Leaders also face challenging internal organizational issues such as failure to communicate, low trust and cooperation, inefficient processes, and ineffective employees.
Successful leaders share common traits and they commit to values that produce more effective strategies, build higher levels of trust, and move employees and organizations towards success.
This motivating presentation will provide conference attendees with insight into 12 choices other leaders have made and they can make too. Choices that will help them take control of their leadership role, make better decisions, and encourage success in every aspect of their life.
All attendees will receive a copy of David Cottrell’s book, 12 Choices that Lead To Your Success.
About System Integration
System Integration is a program that provides essential elements for developing GOVERNING CAPABILITY—the capability to understand and utilize the strengths of fellow elected officials; the capability to listen to, incorporate, and respond to diverse opinions; and the capability to produce measurable results while working effectively with citizens, professional staff, and other boards and agencies.
System Integration has built-in accountability for council members, the City Manager, the management team, and every employee. It provides tools for establishing clear roles and responsibilities, short- and long-term goals, and protocol for successful communication at all levels. Successful integration of three critical systems will be addressed: Policy Governance, Strategic Planning, and Performance Management.
System Integration was presented at the National League of Cities Conference and is currently being implemented by cities across the nation. Participants will receive a complete “How To” guide.
Effectively Evaluating Your City Manager
Few elected officials are prepared to manage an employee let alone an executive employee. Failure by the governing body to say what they expect regarding city performance and failure to hold the City Manager accountable is frequently the cause for relationship and role dysfunction. This webinar will provide you with a successful three-part program to build a productive working relationship with your City Manager. The program provides methods to measure citywide accomplishments, to measure the City Manager’s adherence to policy, and to review the City Manager’s leadership abilities in 10 core competency areas. Program instructions and forms will be provided to all attendees.
Tuesday Morning Coaching
Throughout this workshop Caryn Tilton draws on real examples of people and organizations that have identified and implemented simple philosophies that led to their success. Based on David Cottrell’s book, Tuesday Morning Coaching, Caryn outlines a simple, yet revolutionary approach that can lead to spectacular personal and leadership success.
The fundamental purpose of learning and development is to help people develop skills which, when applied to work, enhance job and organizational performance. Continuous learning has become important both for individuals operating in our learning society; for local, state, and federal government agencies; and for organizations competing in national and global markets. Together with organizational alignment activities, the learning transfer activities in our Tuesday Morning Coaching Personal Success Plan will help ensure successful change, new behaviors, and leader development.
Project/Client & Presentation List
|ICS4Schools||Assist with key recruitment decisions and professional development strategies.|
|Young Life||Assist with key recruitment decisions; provide leadership training; develop a professional development plan, strategic planning framework, and 360-degree survey.|
|NuStar Energy, LP||Assist NuStar’s Western Region with roles and responsibilities assessment.|
|California Department of Housing and Community Development||Design, development, and implementation of a Leadership Academy Program for Housing and Community Development. Training courses address topics such as: leadership; interpersonal; decision making and problem solving; coaching and performance management; team building; and change management.|
|California Employee Development Department||Character-based leadership training seminar for the Fiscal Program Division of EDD.|
|California Department of Corrections and Rehabilitation||Character-based leadership training seminars for the Accountancy Group of CDCR.|
|VNA Hospice and Palliative Care Partners of Ohio||Leadership training to strengthen the organizational values and culture of VNA Hospice and Palliative Care Partners of Ohio.|
|Mountain House Community Services District, CA||Character development training for all staff of the Mountain House CSD.|
|Los Angeles Area Fire Chiefs Association||Regional Training Strategic Plan for All 31 Departments in Los Angeles County|
|eSilicon (Sunnyvale, CA)||Character-based sales performance development training for a leading semiconductor company that manufactures and designs custom chips for the world’s leading electronics companies.|
|Ogden, Utah||Leadership and succession planning and training for City Council and staff.|
|Sears Holding||Leadership and transitional training to facilitate large merger.|
|Elk Grove Leadership Forum||Importance of character in leadership and the development of a values-based organizational culture as a foundation to business success.|
|Vacaville, CA Fire Department Leadership Team||Importance of character in leadership and weaving character into the organizational culture.|
|Historic Folsom, CA Rotary||Playmakers organization and the work being done in developing the character of youth football players in Folsom, Rancho Cordova and Sacramento.|
|Brentwood, CA Rotary||Character First! leadership training.|
|Rancho Cordova, CA Rotary||Character First! leadership training and the Playmakers organization’s efforts in teaching character to young men is sports.|
|Modesto, CA||Character-based team building training for the City of Modesto Development Review Team.|
|Reno, NV||Character-based leadership training seminar for the City of Reno Community Development Department.|
|Playmakers||Character-based leadership development for a non-profit youth football organization in Folsom, Rancho Cordova and Sacramento, California.|
|Citrus Heights, CA Leadership Forum||Importance of character in the success of any business and the Character First! leadership training program.|
|Folsom, CA Leadership Academy||Importance of character in the success of any business and the Character First! leadership training program.|