Management Consulting Firm
Customer Service.Gov: Technology Tools and Customer Service Principles for Innovation and Entrepreneurial Government, a user’s guide for to help governments develop and deliver better products and services, has been translated to Arabic. Customer Service.Gov, authored by Citygate consultant Bruce McClendon and contributors Mac Birch and Ray Quay, was selected by the Translation Department of the…
In September, Citygate successfully completed the following courses for personnel located in the 12 Bay Area Counties: September 17-21, 2012: L-971 NIMS All-Hazards Facilities Unit Leader September 24-26, 2012: L-960 NIMS All-Hazards Division/Group Supervisor Also completed in May, June and August were the following courses: May 21-25: L-964 NIMS All-Hazards Situation Unit Leader June 13-15:…
Citygate Associates was contracted by the Bay Area UASI to conduct investigative research into the use, applicability and potential further growth of Multi-Disciplinary Type 3 Incident Management Teams (IMT-3) in the Bay Area. The project started in July of 2012 and we hope to conclude the research and report writing in early 2013. The early…
Yesterday Citygate completed the first-ever two-day Finance Section Chief for EOC/DOC pilot course! Also successfully completed in May and June were the L-964 NIMS All-Hazards Situation Unit Leader and L-975 NIMS All-Hazards Finance/Administration Unit Leader courses. Below are more courses scheduled for summer and fall 2012, available for personnel located in the 12 Bay Area…
See testimonials from participants in Citygate’s S-420 Command and General Staff course performed in 2009 for the Bay Area Urban Area Security Initiative (UASI). You can also view this on our website here. [youtube http://www.youtube.com/watch?v=vUcOnRENXU0?modestbranding=1&showinfo=0&&rel=0]
By William Sager, February 2008 Many communities, particularly in the disaster prone west, are feeling the threat of disaster and doing something about it. They realize they cannot wait for calamity and hope that their Emergency Operations Center (EOC) will be up and running. They learned the lessons of Katrina and September 11, and they…
By William Sager, April 2007 If a major earthquake about the magnitude of the one in 1906 should strike the San Francisco Bay Area, it would affect much more than the City of San Francisco. Almost 2.5 million people live in the East Bay Counties of Alameda and Contra Costa. These citizens depend on their…
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