Customer Service in an Upswing Housing Market: Getting Prepared! Categories: Cornerstone, General Management Consulting, In the News, Jay Corey, Management Consulting, white papers Tag: Animal Care and Control, City Management, Community Development, Community Development Consulting, Customer Service, Economic Development, Information Technology, Local Government Agency, Planning July 1, 2013 By Jay Corey, MPA Principal Citygate Associates, LLC Demand for housing throughout California is once again on the upswing. Inventories are down and buyers who have been sitting on the sidelines are now jumping Read More
We’ve Reinvigorated Strategic Planning! Using Values & Actionable Plans Categories: Cornerstone, Fire Department Consulting, General Management Consulting, In the News, white papers, William Sager Tag: Strategic Planning March 16, 2012 William Sager, Senior Associate “Our Strategic Planning Process Leader” We know that predicting the future is at best difficult, particularly in today’s chaotic times. Regardless of that reality, organizations still only have two choices: Read More
“My Elected Board wants it done now, but I don’t have the staff to do the work!” Categories: Cornerstone, General Management Consulting, In the News, Jay Corey, Management Consulting, white papers Tag: Animal Care and Control, Building, Community Development Consulting, Economic Development, Executive Search Consulting, Fire Department Consulting, Human Resources Consulting, Law Enforcement Consulting, Planning, Public Works, Redevelopment September 13, 2010 September 2010 Are you cutting back on staff? Does your Elected Board still need and expect important key projects and programs to move forward? Could you use some short-term help? Remember Lucy in the Read More
Why your agency needs first responder training: to limit liability exposure and save $$$ Categories: Cornerstone, Fire Department Consulting, In the News, John Muldown, white papers Tag: Finance, First Responder Training, Training June 8, 2010 By John Muldown, JD Consultant, Citygate Associates, LLC June 2010 We live in a litigious society. The strong tie between liability and budgetary issues has become even more important with the current financial situation Read More
Cost benefit analysis: small cities disincorporate now! Categories: Cornerstone, General Management Consulting, In the News, Jay Corey, Management Consulting Tag: Animal Care and Control, City Management, Fire Services Consulting, Information Technology, Joint Venture Between Cities, Law Enforcement Consulting, Parks and Recreation, Public Safety February 1, 2010 By Jay Corey, February 2010 Right. Not going to happen in my lifetime or yours. Having stipulated to the obvious, most professional municipal government officials would admit, albeit not in public, that many small Read More
Strategies for managing long-term retiree benefit costs Categories: Cornerstone, General Management Consulting, In the News, Steve Harman Tag: Finance, GASB #45, Retiree Benefit Costs June 1, 2009 By Steven Harman, June 2009 Public agencies offering retiree health benefits are now required to tabulate and disclose the long-term costs of providing those benefits. Agencies are now coming to grips with the staggering long-term Read More
Leadership for the next generation Categories: Cornerstone, In the News, Leadership, Steve Harman Tag: Executive Search Consulting, Fire Department Consulting, General Management Consulting, Human Resources Consulting, Leadership, Leadership Development, Leadership Training, Succession Planning, Training March 1, 2009 By Steven Harman, March 2009 After twenty plus years in human resource executive and management positions, my leadership style changed in several significant ways. This evolution was brought about by the changing demographics and Read More
Protecting community development, engineering, planning, and building staff during tough times Categories: Cornerstone, General Management Consulting, In the News, Jay Corey, Management Consulting Tag: Building, City Management, Community Development, Community Development Consulting, Planning January 1, 2009 By Jay Corey, January 2009 You’re the boss and for years you’ve had to struggle to keep up with the demands that growth has placed upon your organization: Complaints to your city council Read More
You’re running out of money and you’ve run out of ideas? Categories: Cornerstone, General Management Consulting, In the News, Jay Corey, Management Consulting Tag: City Management, Finance November 1, 2008 By Jay Corey, November 2008 You’re the City Manager and you know the City is in serious financial trouble. You know no one wants to cut services. You’ve done all the easy things like: Read More
Who can be a volunteer firefighter? Categories: Cornerstone, Fire Department Consulting, Fire Protection and Emergency Services Consulting, Fire Staff, In the News, William Sager Tag: Fire Department Consulting October 1, 2008 By William Sager, October 2008 Who can volunteer to work as a firefighter in your community? The first answer that comes to mind is, “anyone can.” Not so fast. The Fair Labor Standards Act Read More