William “Bill” Sager publishes incredible book about the Camp Fire! Categories: In the News, books, cgbooks, Fire, Fire & EMS, Fire Department Consulting, Fire Protection and Emergency Services Consulting, William Sager Tag: bill sager, Camp Fire, paradise, Public Safety, wildfire October 1, 2022 William “Bill” Sager publishes incredible book about the Camp Fire! Citygate’s very own William “Bill” Sager has published a truly incredible book about the Camp Fire! Camp Fire Day One – Rescue people and don’t get Read More
Customer Service.Gov Translated to Arabic Categories: Leadership, Animal Care and Control, books, Bruce McClendon, cgbooks, Community Development, Emergency Management & Operations Training, Fire Department Consulting, Fire Protection and Emergency Services Consulting, General Management Consulting, In the News, Incident Management Training, Management Consulting, Police Services Consulting, Public Safety, Strategic Planning March 2, 2016 Customer Service.Gov: Technology Tools and Customer Service Principles for Innovation and Entrepreneurial Government, a user’s guide for to help governments develop and deliver better products and services, has been translated to Arabic. Customer Service.Gov, Read More
Customer Service.Gov Categories: books, Bruce McClendon, cgbooks, General Management Consulting, Management Consulting August 22, 2013 Customer service for most governments today continues to be more about lip service and symbolism, than real service. All too often, what passes for customer service are slogans, posters and sporadic training programs that Read More