Believe it or Not! Now is the Time for Organizational Change (August 2011) By Richard Carson It is  hard for local government managers to find a silver lining in the current economy. Dwindling public resources have resulted in a fiscal triage of cutting contracts, reducing service levels, and deciding which employees are the first to be laid off because they are nonessential...read more
	Tips for Planning Agency Managers, American Planning Association (February 2009) By Richard Carson The American Planning Association’s mission statement says that the organization “provides leadership in the development of vital communities.” But planning managers have another mission as well: the development of vital planning organizations. That can only happen when we take the time to learn and use the best management practices of our profession…read more
	The Future of Development In Jackson County (January 2006) Medford, OR – January 11, 2006 – When Paul Korbulic took the job of Director of Roads, Parks & Planning in July of 2002, he recognized that the future challenges his departments faced were daunting—rampant expansion, diverse environmental and economic issue management, and the complicated application of state land use law. To meet the fundamental needs of Jackson County in the next decade, Korbulic, along with the rest of the senior County management and the Commissioners, recognized that among other affected County services, Planning, Building, Environmental Quality, and Code Enforcement needed to embrace an intense departmental rebuilding effort…read more
	Changing The Culture of "No" In Clark County Washington (December 2004) By Richard Carson City and county employees who work the permit counter may not find the message very funny, but there is some truth to it. People who arrive to ask for a land-use or building permit are accustomed to hearing, “No, you can’t do that.”…read more
	Express Permitting (July 2003) By Richard Carson Easier, Faster, More Efficient Development Processing Helps Create Jobs in Clark County…read more
	Training For the Emergency Operations Center Staff (February 2005) By William Sager When a disaster strikes a community and the Emergency Operations Center (EOC) is activated, non-emergency personnel fill some key positions. Librarians, finance officers, park maintenance personnel and custodians, just to name a few, are included in the list...read more
	What Management Audits Can Do For You (August 2001) Western City Magazine By Karen Stein and David DeRoos Management Audits can be powerful tools for managers and city officials to improve their operations and the services they provide to their communities.  This has certainly been the case with the City of Corona in Riverside County…read more