We've Reinvigorated Strategic Planning! Using Values & Actionable Plans (March 2012) By William Sager We know that predicting the future is at best difficult, particularly in today’s chaotic times.  Regardless of that reality, organizations still only have two choices: either plan for the future or do not plan...read more|PDF
	My Elected Board wants it done now, but I don't have the staff to do the work! (September 2010) By Citygate Associates Are you cutting back on staff? Does your Elected Board still need and expect important key projects and programs to move forward? Could you use some short-term help?...read more|PDF
	Why your agency needs first responder training: to limit liability exposure and save $$$ (July 2010) By John Muldown We live in a litigious society. The strong tie between liability and budgetary issues has become even more important with the current financial situation in which federal, state and local governments find themselves...read more|PDF
	Cost Benefit Analysis: Small Cities Disincorporate Now! (February 2010) By Jay Corey Right. Not going to happen in my lifetime or yours. Having stipulated to the obvious, most professional municipal government officials would admit, albeit not in public, that many small cities would disappear if, like in the private sector, they were subject to mergers and acquisitions...read more|PDF
	Strategies for Managing Long-Term Retiree Benefit Costs (June 2009) By Steven A. Harman Public agencies offering retiree health benefits are now required to tabulate and disclose the long-term costs of providing those benefits. Agencies are now coming to grips with the staggering long-term costs these benefit plans impose…read more|PDF
	Leadership for the Next Generation (March 2009) By Steven A. Harman After twenty plus years in human resource executive and management positions, my leadership style changed in several significant ways. This evolution was brought about by the changing demographics and expectations of newer, younger employees coming into the workplace…read more|PDF
	Protecting Community Development, Engineering, Planning, and Building Staff During Tough Times (January 2009) By Jay Corey You’re the boss and for years you’ve had to struggle to keep up with the demands that growth has placed upon your organization…read more|PDF
	You're Running Out of Money and You've Run Out of Ideas (November 2008) By Jay Corey You’re the City Manager and you know the City is in serious financial trouble…read more|PDF
	Got Fiscal Crisis? (May 2008) By Dwane N. Milnes What do you do when you think the city is broke, or at the very least, the cliff is near and the rocks below are sharp? …read more|PDF
	Citygate Opens Pacific Northwest Office (April 2008) By Citygate Associates Citygate Associates, LLC is pleased to announce the appointment of Rich Carson as both a senior associate and the general manager of Citygate’s new Pacific Northwest Office based in the Portland-Vancouver Metropolitan Area…read more|PDF
	Animal Control Checklist (March 2008) By Mike Ross Before a pilot flies an airplane, he/she performs a preflight inspection following a checklist. The checklist is used to make sure nothing important is overlooked. “Mixture rich, check; prop at high speed, check; etc.”…read more|PDF
	What Do Your Citizens, Customers, or Employees Really Want? (July 2007) By Chad Jackson Do you need a handle on what your citizens or customers think about your agency’s services and the manner in which they are provided?…read more|PDF
	The Rollout Stage of the Performance Audit Report: Principles and Steps (March 2007) By Jay Corey You are the leader. You came up with the idea to hire an independent, third party auditor to examine the department of.…fill-in-the-blank. The audit is in its draft form and is nearing completion. You are thinking, “Now what? How do we handle going public with it?”…read more|PDF
	City of Modesto Press Release: "City to Rebuild Planning Program and Streamline Development Review Process" (February 2007) By Citygate Associates Acting Community & Economic Development Director Jim Niskanen today announced the City has received a 52-page organizational assessment report entitled “Organizational Assessment of the Development Review Permitting Process.”…read more|PDF
	On Intervening in Organizations - Our Consulting Philosophy (Autumn 1996) By Roger C. Bunting Citygate Associates' philosophy for intervening in organizations is based on the concept that organizations are open, living systems in which there are countless interdependencies among the sub-systems and processes—and that people are truly the most valuable asset of such systems…read more
	Organization Development - The Management of Change (Summer 1996) By Roger C. Bunting The modern manager is confronted by a plethora of "solutions" for improving the organization, both in the private and public sectors…read more
	Business Process Reengineering - A Tool for Change (Spring 1996) By David C. DeRoos Business process reengineering solves problems by redesigning the processes that an organization uses to accomplish work. Often, processes created in local government were originated on an ad hoc basis when the organization expanded or a particular problem needed to be addressed…read more