Citygate Associates: Leadership Academy

Objectives

This leaderhip course was designed to provide broad knowledge of leadership theories, styles and methods. Self analysis will provide foundation for future leaders to select the style of leadership that fits within their strengths. Problem based learning exercises will allow each student to “practice” leadership and receive feedback from classmates. Practical application of all topics will be stressed throughout each class.

Class	Content	Length
Self Awareness	Identifying strengths, skills, personality and character	1 day
Leadership Perspectives	Identifying leadership styles / self analysis	1/2 day
Leadership Theories	Exploring leadership theories	1/2 day
Values Leadership	Exploring values based leadership	1/2 day
Leading vs. Managing	Exploring both disciplines / self analysis	1/2 day
Emotional Intelligence	Learning to control self	1/2 day
Social Intelligence	Developing awareness of how leaders are perceived	1/2 day

Objectives

Leaders thrive by understanding who they are and what they value, by becoming aware of unhealthy blind spots or weaknesses that can derail them, and by cultivating the habit of continuous self-reflection and learning.

Class	Content	Length
Effective Listening	Examining effective listening methods	1/2 day
Communicating with Power	Exploring effective verbal and non-verbal communication	1/2 day
Constructive Confrontation	Identifying conflict styles and resolution methods	1/2 day
Negotiation	Identifying differences and common ground	1/2 day
Values analysis	Identifying critical organizational values	1/2 day
Harassment Avoidance	Developing awareness of harassment risk	1/2 day
Stress Management	Identifying causes of stress and dozens of stress management tips and techniques	1/2 day
Time Management	Exploring time management techniques at work that will help you stay balanced and be more effective at work	1/2 day

Objectives

Making decisions and solving problems effectively is a necessary and vital part of all leaders’ responsibilities. This course is designed to improve decision making skills. Considerable time will be devoted to problem based learning and practicing of the decision making skills.

Class	Content	Length
Decision Making Styles	Discussing the leading thought processes on decision making	1/2 day
Decision Making Workshop	Exploring decision making methods	1/2 day
Attributes of an Effective Decision Maker	Understanding the attributes of an effective decision maker	1/2 day
Business Problem Solving	Discussing tactical steps to solving problems at the workplace	1/2 day
Informed Risk Taking and Innovation	Exploring risk and innovation in leadership	1/2 day
Ethical Decision Making and Problem Solving	Exploring ethics as a foundation of leadership and decision making	1/2 day

Objectives

This course was designed to develop an understanding of the importance of creating relationships that will develop a workforce with skills needed to compete in a globalizing world. This training approach looks towards the future rather than the past (as Performance Evaluation does), and encourages team members and leaders to receive constant feedback from relationships, giving everyone a maximum amount of control over their own performance.

Class	Content	Length
The Expert Coach	Exploring the traits exhibited by the best coaches and how these traits can be used by differing leadership styles	1/2 day
Coaching Skills and Workshop	Exploring the skills necessary in coaching	1/2 day
Mentoring Skills	Identifying and training mentors	1/2 day
Identifying Potential	Evaluating personnel in experience, skills and character	1/2 day
Managing High Performers	Identifying and encouraging the next generation of leaders	1/2 day
Delegation Skills	Learning the what, when, and how of delegation	1/2 day
Evaluating Potential versus Performance	Exploring and evaluating critical skills and the encouragement of strengths to propel performance	1/2 day
Goal Setting Skills	Learning to set Sustainable, Measureable, Attainable, Relevant, and Time bound goals (SMART)	1/2 day
Customer Service	Exploring key skills and attitudes necessary to effectively meet customer's needs	1/2 day

Objectives

The team building course will expose participants to the dysfunctions that arise and the antonyms that will propel a team into a collaborative, productive working unit. We will explore building trust (the foundation of all great teams) and how to continue building trust in meetings, one-on-one conversations and within team settings. Finally, succession planning methods will be explored so organizational values can be sustained.

Class	Content	Length
Building a Base of Trust	Discussing the foundation of all great teams and how to build trust	1/2 day
Team Dysfunctions	Exploring team dynamics and dysfunctional behavior	1/2 day
Building a Value Based Team	Exploring how to build a high functioning team that will sustain itself	1 day
Effective Meetings	Learning how to engage team members to participate in effective meetings	1/2 day
Building a Team Belief System	Learning that belief propels behavior	1/2 day
Understanding the Principles of Collaboration	Learning to use deference and boldness properly	1/2 day
Succession Planning	Exploring the identification and training of future leaders that propel organizational values	1/2 day

Objectives

This course provides a strategic and tactical approach to learning how to lead through change. Skills and understanding are developed on how to make fundamental changes in how business is conducted in order to cope with a new, more challenging environment. Phases of change are studied in-depth for understanding that change presents unique challenges to an organization and these challenges need to be anticipated and addressed.

Class	Content	Length
Leading Transformation	Understanding the processes and barriers present in organizational transformation and exploring steps to overcome the barriers	1 day
Change Management Steps	Exploring how to navigate change successfully	1/2 day
Building a Flexible Organization	Discovering how to build flexibility into an organization	1/2 day
Change and Transition Management	Exploring traditional change methods	1 day
Viral Change	Exploring strategic change	1/2 day
Change Myths	Discussing common change misconceptions	1/2 day