Citygate offers half-day and full-day training as well as year-long training programs. Citygate has structured its Leadership Academy course offerings around six key subjects: leadership; interpersonal; decision making and problem solving; coaching and performance management; team building; and change management. A complete list of our course offerings is provided below. Click on the course name for more details.

	Leadership
	Self Awareness Leadership Perspectives Leadership Theories Values Leadership Leading vs. Managing Leadership Intelligence Emotional and Social Intelligence
	Interpersonal
	Effective Listening Communicating with Power Constructive Confrontation Negotiation Values Analysis Harassment Avoidance Stress Management Time Management
	Decision Making and Problem Solving
	Decision Making Styles Attributes of Effective Decision Maker Problem Solving Informed Risk Taking Ethical Decision Making
	Coaching and Performance Management
	The Expert Coach Coaching Skills Mentoring Skills Identifying Potential Managing High Performers Delegation Skills Potential versus Performance Goal Setting Skills Customer Service
	Team Building
	Building a Base of Trust Team Dysfunctions Effective Meetings Building a Team Belief System Understanding Collaboration Succession Planning
	Change Management
	Leading Transformation Change Management Steps Building a Flexible Organization Change and Transition Management Viral Change Change Myths

Citygate's training methodologies are all participant based. All courses contain extensive discussion and group work. Exercises are developed in conjunction with your agency to make all group work relevant to current conditions and provide a platform for participants to practice what is learned in a controlled environment. Problem Based Learning techniques are extensively used to challenge participants to consider multiple approaches to “real” problems encountered in leadership.