Citygate Associates’ Animal Control/Services Management Consulting practice includes the following types of studies to improve the efficiency and effectiveness of animal control operations and the delivery of services:
Performance Reviews and Management Audits
Operations Reviews and Management Studies
Organization Studies
Review of Shelter Disease Prevention Measures
Review of Budgeting and Revenue Generation
Staffing Studies
Customer/Citizen and Employee Surveys
Manual and Automated Systems Reviews
Policy and Procedure Review and Development
Animal Shelter Analysis
Education Program and Community Outreach Analysis
Citygate Associates possesses broad animal control review capabilities and specific knowledge in the areas of field service, shelter service, animal licensing, spay/neuter program, community education and outreach, budgeting, animal shelter design analysis, computer information systems, customer service, organization design, and productivity improvement.